PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Werner Enterprises and Swift Transportation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Werner Enterprises
Swift Transportation

Werner Enterprises and Swift Transportation Overview

Total reviews
218
243
Company responses
0
0
Issues resolved
1
0

Swift Transportation was first mentioned on PissedConsumer on Jan 24, 2008 and since then this brand received 243 reviews. It is 25 reviews more than Werner Enterprises received since Feb 5, 2008.

Werner Enterprises and Swift Transportation Consumer Ratings

Rank
94 out of 1511 in Transportation and Logistics category
87 out of 1511 in Transportation and Logistics category
Website
81 in category
77 in category
Customer service
55 in category
82 in category
Turnaround Time
68 in category
70 in category

According to consumer ratings and reviews, Swift Transportation ranks 7 points higher in the Transportation and Logistics category than Werner Enterprises. People gave Werner Enterprises 2.2 stars for Website criterion in Transportation and Logistics category and it is 263 points higher than the worst rated brand in this category. At the same time, Swift Transportation was rated 2.3 stars for Website criterion in this category and it is 267 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Werner Enterprises has a higher rating than Swift Transportation. Regarding Turnaround Time criterion, consumers gave Werner Enterprises 1.9 stars and it is 80% greater than other in category. Swift Transportation however was rated 1.8 stars and it is 80% greater than other in category.

Werner Enterprises and Swift Transportation Rating Details

Website
2.2 (31 reviews)
2.3 (34 reviews)
Reviewer's quote

I want a new truck because the truck I'm currently assigned to is giving me to many problems it been I the shop 3 times in a month due to losing power cutting off on highway while driving, also have a terrible smell that bother me. I had the terminal to clean it smell still in here skin is being...

Cimone

I worked at the MN terminal for 15 years. I was on vacation when the regional directors came in an announced the closing. The day they told everyone was my 15th anniversary. Happy anniversary now get out. The terminal leader used to be my boss now he's going to Ocala, FL as a terminal leader. The...

Roger E
Customer service
2.1 (29 reviews)
1.7 (42 reviews)
Reviewer's quote

I called customer service to report the driver that ran me and my small one-year-old child off the side of the highway in Denton Texas on I-35 at 4:50 pm on Friday September 27th. How many drivers do you have on this road? Is there no tracking system or a way to sign in the truck number you are in?...

Aliannah

I'm a driver for this company and i have been to a few of their shops for service on my truck. The Sumner, Washington shop is the worse that i have ever seen. I was in the terminal talking to one of the drivers who was just getting his tires changed...

Anonymous
Turnaround Time
1.9 (29 reviews)
1.8 (30 reviews)
Reviewer's quote

In that time frame, he has been broke down more than he's been on the road. From AC, transmission, electrical issues, to unsafe tires. When he does get out on the road, he gets short loads or stuck doing *** loads that pay *** Road break down is a joke, weekend & night dispatch are *** & fleet...

Delan

...Load you wait hours & hours so unprofessional were trying to make money here you can't make a decent living cause they either Don't send your next load on time They send the wrong info, the wrong address to the Quadcom They are so Unprofessional Swift Transportation Drivers are the only trucks sitting around waiting. All other Truckers are moving making money Runnnnnnn do not work for Swift Transportation they suck with 10Lemons Some One In The Offices in Decatur Georgia is not...

Elesa

Werner Enterprises and Swift Transportation Pros and Cons

Pros
  • Good loads
  • Your kind employee
  • Your kind and generous employee
  • Training
  • Private showers for woman in slc terminal
  • Husbands former driver manager
Cons
  • Dangerous truck driver
  • No help
  • Bad management
  • Wasted my time
  • Swift transportation
  • You are only a number to them

Werner Enterprises and Swift Transportation Most Positive Reviews

Top rated reviews
5

A fraudulent check from your company was sent to me

5

OK your a *** ***. Just like nh said you lied about a lot. I was told by my recruiter that it's three weeks...

Werner Enterprises and Swift Transportation Most Critical Reviews

Lowest rated reviews
1

Racists employees in lithia springs ga. Wrong bus information and hiring practices

1

Swift transportation is now hiring and puting Somalia immigrants in trucks. That in its self is not a problem if they a...

Werner Enterprises and Swift Transportation Latest Reviews

Recent published reviews
4.3

I want a new truck because the truck I'm currently assigned to is giving me to many problems it been I the shop 3 times...

Read all 218 reviews

I WAS ALMOST RUN OFF THE ROAD BY A SWIFT TRUCK DRIVER.
DRIVER WOULDN'T MOVE OVER TO ALLOW ME TO ENTER THE HIGHWAY.
LIC. PL...

Read all 243 reviews

Werner Enterprises and Swift Transportation Products and Services

Most reviewed product and services
  • Werner Enterprises Vehicle Driver (35 reviews)
  • Werner Enterprises Customer Care (1 review)
  • Werner Enterprises Loading Service (1 review)
  • Swift Transportation Vehicle Driver (36 reviews)
  • Swift Transportation Customer Care (8 reviews)
  • Swift Transportation Driving Instructor (4 reviews)