PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Werner Enterprises and Swift Transportation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Werner Enterprises
Swift Transportation

Werner Enterprises and Swift Transportation Overview

Total reviews 223 247
Company responses 0 0
Issues resolved 1 0

Werner Enterprises and Swift Transportation Consumer Ratings

Rank
105 out of 1074 in Transportation and Logistics category
99 out of 1074 in Transportation and Logistics category
Website
93 in category
No votes
Customer service
60 in category
No votes
Turnaround Time
73 in category
No votes
Reliability
58 in category
No votes

Werner Enterprises and Swift Transportation Rating Details

Website
2.1 (34 reviews)
No votes
Reviewer's quote

My husband is a new driver for Werner. They have him a bad old truck for one then didnt give him a load till last minute then his truck broke down. Told the *** that Nd told him they gps not working Nd *** thats a lie on top of that tried to get the eta Nd they forward his call.. picture this he in...

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School valued at 6k consists of a week in the class, 2 weeks in a parking lot one 12 mile trip and two 45 mile ones outside the gate. Training with mentor phase is outright horrifying.They do not check backgrounds thoroughly or ever penalize trainers for anything.Harrasment,abuse and assault are...

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Customer service
2 (33 reviews)
No votes
Reviewer's quote

I called customer service to report the driver that ran me and my small one-year-old child off the side of the highway in Denton Texas on I-35 at 4:50 pm on Friday September 27th. How many drivers do you have on this road? Is there no tracking system or a way to sign in the truck number you are in?...

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The Swift customer service line called and said they weren't able to pay it, but they would have a broker take care of it tomorrow (today). No call from a broker and no one else in customer service at swift has any idea what I'm talking about today. I'm not sure if everyone is just playing dumb to...

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Turnaround Time
1.8 (32 reviews)
No votes
Reviewer's quote

...In the meantime I kept a positive attitude and stuck it out for the remaining few weeks at the school. I'd hoped that if I did stick it out and graduated from their own school there's no way they wouldn't hire me. I completed the remaining weeks...

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They have taken away his loads and kept him from driving for two days but will not reimburse him for all this time off but they will not fix his truck in a timely manner. This is how you treat your drivers and you wonder why people are leaving this company. I came in to get my truck serviced and it...

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Reliability
1.7 (31 reviews)
No votes
Reviewer's quote

Werner enterprises will lie on what happened for a road call and put an accident against you

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The driver's for the Opelika Alabama office are not being taken care of they are used tired and treated poorly someone needs to talk to them if they are not scared that they will be fired....They are putting tired drivers on the road putting their lives in danger they talked to him any old kind of...

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Werner Enterprises and Swift Transportation Pros and Cons

Pros
  • Your kind employee
  • Your kind and generous employee
  • Good loads
  • Training
  • Private showers for woman in slc terminal
  • Orientation team and school seem friendly
Cons
  • Dangerous truck driver
  • No help
  • Bad management
  • Swift transportation
  • Wasted my time
  • You are only a number to them

Werner Enterprises and Swift Transportation Most Positive Reviews

Top rated reviews
5

A fraudulent check from your company was sent to me

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5

OK your a *** ***. Just like nh said you lied about a lot. I was told by my recruiter that it's three weeks...

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5

You should call (800) 843-****; stay on the line until some-one answers. Vary sorry for any bad experience; from my...

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5

I went to waco ga swift academy they was ok. But my thang was i was there for two weeks. And that friday we was testing...

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Werner Enterprises and Swift Transportation Most Critical Reviews

Lowest rated reviews
1

Racists employees in lithia springs ga. Wrong bus information and hiring practices

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1

Swift transportation is now hiring and puting Somalia immigrants in trucks. That in its self is not a problem if they a...

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1

I have 10 years of trucking experience, no violations... I was lied to by the recruiter for Werner. I went through the...

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1

I was at the intersection of Culver and Deep Park Road in Salem, Oregon - a four way stop. A Swift Truck turned from...

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Werner Enterprises and Swift Transportation Latest Reviews

Recent published reviews
No votes

One of your drivers just about hit me he pulled out from fuel. Island on to the road did not stop or look to see if any...

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1

School valued at 6k consists of a week in the class, 2 weeks in a parking lot one 12 mile trip and two 45 mile ones...

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1

My husband is a new driver for Werner. They have him a bad old truck for one then didnt give him a load till last...

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1

The driver's for the Opelika Alabama office are not being taken care of they are used tired and treated poorly someone...

Read full review

Werner Enterprises and Swift Transportation Products and Services

Most reviewed product and services
  • Werner Enterprises Vehicle Driver (36 reviews)
  • Werner Enterprises Driver Recruitment (2 reviews)
  • Werner Enterprises Loading Service (1 review)
  • Swift Transportation Vehicle Driver (37 reviews)
  • Swift Transportation Driving Instructor (4 reviews)