PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Swift Transportation and Werner Enterprises as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Swift Transportation
Werner Enterprises

Swift Transportation and Werner Enterprises Overview

Total reviews
243
218
Company responses
0
0
Issues resolved
0
1

Swift Transportation was first mentioned on PissedConsumer on Jan 24, 2008 and since then this brand received 243 reviews. It is 25 reviews more than Werner Enterprises received since Feb 5, 2008.

Swift Transportation and Werner Enterprises Consumer Ratings

Rank
87 out of 1509 in Transportation and Logistics category
94 out of 1509 in Transportation and Logistics category
Customer service
82 in category
55 in category
Staff
64 in category
45 in category
Website
77 in category
81 in category

According to consumer ratings and reviews, Swift Transportation ranks 7 points higher in the Transportation and Logistics category than Werner Enterprises. People gave Swift Transportation 1.7 stars for Customer service criterion in Transportation and Logistics category and it is 304 points higher than the worst rated brand in this category. At the same time, Werner Enterprises was rated 2.1 stars for Customer service criterion in this category and it is 331 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Werner Enterprises has a higher rating than Swift Transportation. Regarding Website criterion, consumers gave Swift Transportation 2.3 stars and it is 80% greater than other in category. Werner Enterprises however was rated 2.2 stars and it is 79% greater than other in category.

Swift Transportation and Werner Enterprises Rating Details

Customer service
1.7 (42 reviews)
2.1 (29 reviews)
Reviewer's quote

I'm a driver for this company and i have been to a few of their shops for service on my truck. The Sumner, Washington shop is the worse that i have ever seen. I was in the terminal talking to one of the drivers who was just getting his tires changed...

Anonymous

I called customer service to report the driver that ran me and my small one-year-old child off the side of the highway in Denton Texas on I-35 at 4:50 pm on Friday September 27th. How many drivers do you have on this road? Is there no tracking system or a way to sign in the truck number you are in?...

Aliannah
Staff
1.7 (34 reviews)
2 (28 reviews)
Reviewer's quote

...Was in the terminal & a man dressed up as a woman,came into the women's bathroom & the staff know that the man wasn't to use the women's bathroom & they didn't do nothing or say anything about it. ..

PissedConsumer882120

I want a new truck because the truck I'm currently assigned to is giving me to many problems it been I the shop 3 times in a month due to losing power cutting off on highway while driving, also have a terrible smell that bother me. I had the terminal to clean it smell still in here skin is being...

Cimone
Website
2.3 (34 reviews)
2.2 (31 reviews)
Reviewer's quote

I worked at the MN terminal for 15 years. I was on vacation when the regional directors came in an announced the closing. The day they told everyone was my 15th anniversary. Happy anniversary now get out. The terminal leader used to be my boss now he's going to Ocala, FL as a terminal leader. The...

Roger E

We had a Werner ladder for several years but maintained it very well. The ladder broke with no warning at the bottom of one of the legs beneath the first rung while my wife was hanging Christmas decorations. She fell and dislocated and shattered her elbow as a result. I emailed Werner about the...

PissedConsumer1719183

Swift Transportation and Werner Enterprises Pros and Cons

Pros
  • Training
  • Private showers for woman in slc terminal
  • Husbands former driver manager
  • Good loads
  • Your kind employee
  • Your kind and generous employee
Cons
  • Wasted my time
  • Swift transportation
  • You are only a number to them
  • Dangerous truck driver
  • No help
  • Bad management

Swift Transportation and Werner Enterprises Most Positive Reviews

Top rated reviews
5

OK your a *** ***. Just like nh said you lied about a lot. I was told by my recruiter that it's three weeks...

5

A fraudulent check from your company was sent to me

Swift Transportation and Werner Enterprises Most Critical Reviews

Lowest rated reviews
1

Swift transportation is now hiring and puting Somalia immigrants in trucks. That in its self is not a problem if they a...

1

Racists employees in lithia springs ga. Wrong bus information and hiring practices

Swift Transportation and Werner Enterprises Latest Reviews

Recent published reviews

I WAS ALMOST RUN OFF THE ROAD BY A SWIFT TRUCK DRIVER.
DRIVER WOULDN'T MOVE OVER TO ALLOW ME TO ENTER THE HIGHWAY.
LIC. PL...

Read all 243 reviews
4.3

I want a new truck because the truck I'm currently assigned to is giving me to many problems it been I the shop 3 times...

Read all 218 reviews

Swift Transportation and Werner Enterprises Products and Services

Most reviewed product and services
  • Swift Transportation Vehicle Driver (36 reviews)
  • Swift Transportation Customer Care (8 reviews)
  • Swift Transportation Driving Instructor (4 reviews)
  • Werner Enterprises Vehicle Driver (35 reviews)
  • Werner Enterprises Loading Service (1 review)
  • Werner Enterprises Driver Recruitment (1 review)