PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Swanson Health Products and Vitamin Shoppe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Swanson Health Products
Vitamin Shoppe

Swanson Health Products and Vitamin Shoppe Overview

Total reviews
14
69
Company responses
0
0
Issues resolved
0
2

Vitamin Shoppe was first mentioned on PissedConsumer on Dec 29, 2009 and since then this brand received 69 reviews. It is 55 reviews more than Swanson Health Products received since Dec 27, 2012.

Swanson Health Products and Vitamin Shoppe Consumer Ratings

Rank
76 out of 769 in Pharmacy category
70 out of 769 in Pharmacy category
Customer service
57 in category
61 in category
Value for money
47 in category
51 in category
Product or Service Quality
45 in category
52 in category

According to consumer ratings and reviews, Vitamin Shoppe ranks 6 points higher in the Pharmacy category than Swanson Health Products. People gave Swanson Health Products 1.7 stars for Customer service criterion in Pharmacy category and it is 134 points higher than the worst rated brand in this category. At the same time, Vitamin Shoppe was rated 1.6 stars for Customer service criterion in this category and it is 130 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Swanson Health Products has a higher rating than Vitamin Shoppe. Regarding Product or Service Quality criterion, consumers gave Swanson Health Products 2 stars and it is 76% greater than other in category. Vitamin Shoppe however was rated 1.9 stars and it is 73% greater than other in category.

Swanson Health Products and Vitamin Shoppe Rating Details

Customer service
1.7 (3 reviews)
1.6 (36 reviews)
Reviewer's quote

...Their customer care agents are sometimes polite but not helpful...

PissedConsumer1083694

...Terrible service, you cancel my order with notification because you are out of it?? That’s not very good service at all to not update the customer about these findings..

Kimiko
Value for money
2.5 (2 reviews)
2.4 (26 reviews)
Reviewer's quote

I placed an order on 12/12/2016. After checking out with my Discover card, I was awarded a free gift for, I would just pay the $5.99 handling and shipping. There were two additional items for $1.99Shipping. I did not mark the boxes, already thinking, nothing is free. I received a mailer and inside...

PissedConsumer984568

I placed an online order(369247120) at Store 165. I never got the product.....i went to store and they said my order could not be found despite a confirmation email I had received. They referred me to customer service. I call customer service and they referred me back to the store. Finally I get...

Svetlana
Product or Service Quality
2 (2 reviews)
1.9 (27 reviews)
Reviewer's quote

I have waited 20 minutes and still no rep to assist me with placing an order!!!!! will take my business else where.

PissedConsumer1608728

Annoyed that I had to Google the identical product for them to do price matching to save three dollars I was told by the employee to lose my attitude and she would price match it with whatever I could find I spend a lot of money in that store on a yearly basis I think they need to lose her instead..

Candace M

Swanson Health Products and Vitamin Shoppe Pros and Cons

Pros
  • Appear good potency
  • Price
  • Staff at store
  • Buy one get one half off deal
Cons
  • No longer trust swanson
  • I will never purchase form thelm again
  • Unethical practices
  • Poor customer service
  • Customer service the price also was rather high

Swanson Health Products and Vitamin Shoppe Most Positive Reviews

Top rated reviews
No votes
5

Recently went to your Wellington, fl. location and received help from Nancy Bernstein & Ron Bissing. They were very...

Swanson Health Products and Vitamin Shoppe Most Critical Reviews

Lowest rated reviews
1

I have waited 20 minutes and still no rep to assist me with placing an order!!!!! will take my business else where.

1

Ordered two items over a week ago on the phone, was assured they were in stock. I questioned the representative and...

Swanson Health Products and Vitamin Shoppe Latest Reviews

Recent published reviews
1

I have been doing business with Swanson for a number of years.
I have a credit card on file and it was charged and produc...

Read all 14 reviews

Today,on October 23 I had the worst experience buying at my favorite Vitamin Shoppe store # 453,Overland Park, 11821...

Read all 69 reviews

Swanson Health Products and Vitamin Shoppe Products and Services

Most reviewed product and services
  • Swanson Health Products Customer Care (2 reviews)
  • Swanson Health Products Cream (1 review)
  • Vitamin Shoppe Customer Care (27 reviews)
  • Vitamin Shoppe Shipping Service (10 reviews)
  • Vitamin Shoppe Vitamins (2 reviews)