PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Svs Vision and Visionworks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Svs Vision
Visionworks

Svs Vision and Visionworks Overview

Total reviews
34
334
Company responses
0
0
Issues resolved
0
1

Visionworks was first mentioned on PissedConsumer on Mar 26, 2008 and since then this brand received 334 reviews. It is 300 reviews more than Svs Vision received since May 31, 2012.

Svs Vision and Visionworks Consumer Ratings

Rank
55 out of 636 in Medical Supplies and Equipment category
62 out of 636 in Medical Supplies and Equipment category
Customer service
62 in category
59 in category
Reliability
46 in category
58 in category
Insurance Plans Acceptance
15 in category
24 in category

According to consumer ratings and reviews, Svs Vision ranks 7 points higher in the Medical Supplies and Equipment category than Visionworks. People gave Svs Vision 1.7 stars for Customer service criterion in Medical Supplies and Equipment category and it is 143 points higher than the worst rated brand in this category. At the same time, Visionworks was rated 1.7 stars for Customer service criterion in this category and it is 146 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Svs Vision has a higher rating than Visionworks. Regarding Insurance Plans Acceptance criterion, consumers gave Svs Vision 3.1 stars and it is 93% greater than other in category. Visionworks however was rated 2.9 stars and it is 88% greater than other in category.

Svs Vision and Visionworks Rating Details

Customer service
1.7 (24 reviews)
1.7 (143 reviews)
Reviewer's quote

Jackie at Traverse City Svs vision is simply the best.She makes the experience of buying glasses pain free and enjoyable.Svs you are lucky to have an employee that is as professional knowledgeable and courteous as Jackie.Thanks Svs,Tom Steele

Tom S

...Did not receive good customer service at all. I paid way to much money for this treatment..

SHEVON K
Reliability
1.9 (21 reviews)
1.7 (104 reviews)
Reviewer's quote

I bought a very expensive pair of safety glasses. 2018 and within a week there was metal stuck to them. Abs says 150$ to replace week old lenses. 34 years of wearing safety glasses this has never happened. Guess I’m going somewhere else for my next pair.

Dean m

I went to a location in Clifton Park, NY. The doctor doing the exam commented when he looked at my medication list (my meds were not for anything eye-related) that it was sad that I was on "so many medications and so young." I was there for an eye exam, not an unasked for opinion on how many...

Julie S
Insurance Plans Acceptance
3.1 (20 reviews)
2.9 (106 reviews)
Reviewer's quote

I recently purchased several pairs of glasses at SVS Vision in Kalamazoo, Michigan. At the time, the store had recently opened and everything was new. I was so impressed with the comprehensive approach by the entire staff, but especially the services of optician, Leslie, and manager Michael.I had...

John H

...In Dallas, at the store in north park, my husband bought the insurance, fell and his glasses are broken. We walked into the store and they gave us a date to pick them up. They were not even ordered..

PissedConsumer1653309

Svs Vision and Visionworks Pros and Cons

Pros
  • Getting a 2nd exam after botches first one
  • Customer service
  • Colleen manager
  • Variety
  • Terrable
  • Employees nice
Cons
  • Results of exam did not match glasses
  • Dr adelman
  • Horrible customer service
  • Not-so-caring-staff
  • Quality of workmanship

Svs Vision and Visionworks Most Positive Reviews

Top rated reviews
5

Jackie at Traverse City Svs vision is simply the best.
She makes the experience of buying glasses pain free and enjoyable...

5

I had to go into this location to see what all the hype was about and had an AWESOME experience. Everyone was very...

Svs Vision and Visionworks Most Critical Reviews

Lowest rated reviews
1

March 28, 2017 went to your Grandville store to obtain the SKU on some glasses that my son was looking to purchase...

1

I will never go to this store again. I took my 6 year old in for an eye exam, which we waited over 45 minutes after our...

Svs Vision and Visionworks Latest Reviews

Recent published reviews
2

I got my glasses and there was no tint. it took ten days to get glasses back. Then the manager, said he the glasses...

Read all 34 reviews

I was in the Colonnade Way Visionworks in State College, PA today to get a replacement frame for my eyewear. There is...

Read all 334 reviews

Svs Vision and Visionworks Products and Services

Most reviewed product and services
  • Svs Vision Customer Care (8 reviews)
  • Svs Vision Eye Exam (5 reviews)
  • Visionworks Eyeglasses (72 reviews)
  • Visionworks Customer Care (54 reviews)
  • Visionworks Eye Exam (29 reviews)