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SurveyMonkey

Telecommunications
  • 0 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $1.1K CLAIMED LOSSES
  • $284 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Survey design interface 1

Customers don't like

  • Customer service2
  • Termination services2
  • Procedure2
  • Subscription plans2
  • User interface1

Products by SurveyMonkey

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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 987 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Plans 6
  • Price 4
  • Sales representative 4
  • Not much to like 3
  • Pricing of the plans 2

Customers don't like

  • Service17
  • Customer support16
  • Customer service14
  • Billing12
  • Coverage9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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