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SurveyMonkey

Telecommunications
  • 0 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $1.1K CLAIMED LOSSES
  • $284 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Survey design interface 1

Customers don't like

  • Customer service2
  • Termination services2
  • Procedure2
  • Subscription plans2
  • User interface1

Products by SurveyMonkey

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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1541 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Concept 30
  • Idea 16
  • Customer service 15
  • Ease of use 13
  • Provided a good service 7

Customers don't like

  • Waste of time36
  • No accountability34
  • No results34
  • Lost money32
  • Safety concerns13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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