PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Supaglazing and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Supaglazing
Window World

Supaglazing and Window World Overview

Total reviews
39
905
Company responses
0
16
Issues resolved
0
13

Window World was first mentioned on PissedConsumer on Aug 26, 2008 and since then this brand received 905 reviews. It is 866 reviews more than Supaglazing received since Aug 8, 2014.

Supaglazing and Window World Consumer Ratings

Rank
17 out of 255 in Windows and Doors category
26 out of 255 in Windows and Doors category
Customer service
17 in category
27 in category
Product or Service Quality
11 in category
17 in category
Warranty
10 in category
14 in category

According to consumer ratings and reviews, Supaglazing ranks 9 points higher in the Windows and Doors category than Window World. People gave Supaglazing 1.8 stars for Customer service criterion in Windows and Doors category and it is 66 points higher than the worst rated brand in this category. At the same time, Window World was rated 1.5 stars for Customer service criterion in this category and it is 56 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Supaglazing has a higher rating than Window World. Regarding Warranty criterion, consumers gave Supaglazing 2.7 stars and it is 88% greater than other in category. Window World however was rated 2.4 stars and it is 83% greater than other in category.

Supaglazing and Window World Rating Details

Customer service
1.8 (28 reviews)
1.5 (346 reviews)
Reviewer's quote

(Some customer service – Not) They booked a 2nd survey but he never showed up, nor did he have the good grace to call me! I was ignored for the best part of a month. The builder rang on 25th October to arrange start date of base construction for November 1st, he said he would expect £3,700 before...

Ms A

...These people have no concept of customer service or communication. I guess it's nice to have so much work they do not need to worry about one customer. I have used them in the past and been pleased however I do not think I will given the lack of empathy for an upset customer..

Norberto
Product or Service Quality
2.4 (27 reviews)
1.9 (265 reviews)
Reviewer's quote

...I have used Supaglazing in the past and always been happy with the service but I'm afraid I won't be using them again after this - I'm very disappointed..

PissedConsumer1642305

They install new inserts over rotten wood framing and trim, its really sad that, as soon as the home owner turns around, you have no quality ,I watched them work, and saw what they do to cut corners ,youll be shocked..

William C
Warranty
2.7 (23 reviews)
2.4 (228 reviews)
Reviewer's quote

The whole installation was a shambles. They have been out to my property in excess of ten times to rectify some trivial installation issues and have now resulted in ignoring me so have little choice but to take it to the courts

Tom H

...What good is a lifetime warranty if the company takes months to get the windows installed, installs the windows incorrectly, does shoddy work, uses cheap product, and never returns calls when the work is incomplete and incorrectly done?..

angel v

Supaglazing and Window World Pros and Cons

Pros
  • Whole process
  • Windows seem ok
  • Staff
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Whole experience
  • Unprofessional from start to finish
  • Rude arrogant director
  • Customer service
  • Never return phone calls
  • Customer service and quality

Supaglazing and Window World Most Positive Reviews

Top rated reviews
5

seeing negative reviews about a company, winds me up. yes people are right to view their opinion but the way it is done...

5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

Supaglazing and Window World Most Critical Reviews

Lowest rated reviews
1

They did a bad job then refused to put right what they damaged. Bad, rude communication throughout. Don't be fooled by...

1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

Supaglazing and Window World Latest Reviews

Recent published reviews

10 months later still.no resolve they read these coments then put stupid remarks like there no supaglazing...

Read all 39 reviews
1

Ordered 2 wrong sizes. Left plywood over one window through a holiday. Caulking is disgusting

Read all 905 reviews

Supaglazing and Window World Products and Services

Most reviewed product and services
  • Supaglazing Window Installation (12 reviews)
  • Supaglazing Customer Care (10 reviews)
  • Supaglazing Window Replacement (1 review)
  • Window World Window (316 reviews)
  • Window World Window Installation (190 reviews)
  • Window World Installation (72 reviews)