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SunTrust
Wells Fargo

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

SunTrust

SunTrust

1.4
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 282 TOTAL REVIEWS
Rank
282 out of 2595
in Financial Services category
Rating Details
Customer service
Product or Service Quality
Staff
Reliability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    80
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    03:06
  • ISSUES RESOLVED
    15%
Top Products and Services
1.6
62 reviews
1.2
34 reviews
1.2
20 reviews
Wells Fargo

Wells Fargo

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1567 TOTAL REVIEWS
Rank
81 out of 1022
in Banks category
Rating Details
Customer service
Product or Service Quality
Staff
Reliability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    31%
  • AVG CALL DURATION
    07:30
  • ISSUES RESOLVED
    29%
Top Products and Services
1.2
233 reviews
1.2
203 reviews
1.4
198 reviews

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