PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sun Tracker Boats and Tracker Marine Group as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sun Tracker Boats
Tracker Marine Group

Sun Tracker Boats and Tracker Marine Group Overview

Total reviews
25
81
Company responses
0
0
Issues resolved
0
1

Tracker Marine Group was first mentioned on PissedConsumer on Apr 10, 2008 and since then this brand received 81 reviews. It is 56 reviews more than Sun Tracker Boats received since Apr 18, 2010.

Sun Tracker Boats and Tracker Marine Group Consumer Ratings

Rank
33 out of 246 in Water Transport category
25 out of 246 in Water Transport category
Customer service
21 in category
23 in category
Staff
26 in category
19 in category
Value for money
28 in category
21 in category

According to consumer ratings and reviews, Tracker Marine Group ranks 8 points higher in the Water Transport category than Sun Tracker Boats. People gave Sun Tracker Boats 1.8 stars for Customer service criterion in Water Transport category and it is 47 points higher than the worst rated brand in this category. At the same time, Tracker Marine Group was rated 1.7 stars for Customer service criterion in this category and it is 45 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Tracker Marine Group has a higher rating than Sun Tracker Boats. Regarding Value for money criterion, consumers gave Sun Tracker Boats 2 stars and it is 59% greater than other in category. Tracker Marine Group however was rated 2.3 stars and it is 69% greater than other in category.

Sun Tracker Boats and Tracker Marine Group Rating Details

Customer service
1.8 (13 reviews)
1.7 (27 reviews)
Reviewer's quote

We ordered a new 2018 Pontoon boat where they were offering a $1,000 gift card. The latest add read as follows; Previous ad had $1,000The Sensational Summer Boat Sales Event is going on now. Purchase a new SportFish 22 DLX, and you'll also receive a free $500 Bass Pro Shops/Cabela's gift...

Tom M

...Not so great customer service Tracker!!!!!!!!!!..

Gregory W
Staff
1.8 (12 reviews)
2.4 (24 reviews)
Reviewer's quote

in addition to the cheap battery that has a 1 year warranty and fails after 13 months, the trailer supplied with the boat has wood cradles that are rotten and falling off the supports 2 1/2 years after purchase. Can't even use treated wood

James B

Dear tracker at the San Jose location in California I scheduled an appointment for October 2 back in August for my bass tracker classic. I had the 100 hr service done in July 2019 and the first time back on the water August 2019 the motor was having trouble idling at low idle. Now today I received...

Jeremy f
Value for money
2 (11 reviews)
2.3 (24 reviews)
Reviewer's quote

Live well pump wiring not properly protected 1st year – I correctedCaptains chair bottom cushion not secured to frame 2nd year – I correctedTrolling motor Battery defective 1st year - BP replacedTrolling motor wire connections not properly protected –BP “corrected 1st year and 3rd year –I did...

Bill c

I saved up to buy and Nitro Z-17 for 2 years before I retired from the Marine Corps. I ordered a 2019 Nitro Z-17 from Big Rock Motor Sports in New Bern NC. After 5 months with no contact from Big Rock I called Big Rock and my new boat was in, I picked it up and on the way home had to put 20 lbs of...

Patrick O

Sun Tracker Boats and Tracker Marine Group Pros and Cons

Pros
  • Spacious
  • Service people are friendly
  • John - his customer relations guy is stellar
  • Boat value
  • Product
  • No pros
Cons
  • Poor quality
  • Salesman was terrible - he cranked our water cooled engine dry
  • How long it takes to receive promised gift card
  • Poor customer service
  • Poor quality
  • Slow rigging time and poor communication

Sun Tracker Boats and Tracker Marine Group Most Positive Reviews

Top rated reviews
4.2

after heavy rain water in fuel due to poor design on placement of vent or anti siphon valve what ever you call it it...

5

I purchased my Pro Guide V16 SC new in the spring of 2013 and basically I am very happy with it. That is until today....

Sun Tracker Boats and Tracker Marine Group Most Critical Reviews

Lowest rated reviews
1

We ordered a new 2018 Pontoon boat where they were offering a $1,000 gift card. The latest add read as follows; Previous...

1

bought a 2013 super v 16 tracker paint coming off boat less than a year old tracker will not fix paint job their boats...

Sun Tracker Boats and Tracker Marine Group Latest Reviews

Recent published reviews
2.6

in addition to the cheap battery that has a 1 year warranty and fails after 13 months, the trailer supplied with the...

Read all 25 reviews
1

I bought a dual axle trailer for my new z18 nitro as it came with single axle and I decided to go for brakes a few...

Read all 81 reviews

Sun Tracker Boats and Tracker Marine Group Products and Services

Most reviewed product and services
  • Sun Tracker Boats Boat (11 reviews)
  • 2013 Sun Tracker Boats Party Barge Boat (1 review)
  • 2016 Sun Tracker Boats Party Barge 24dlx Boat (1 review)
  • Tracker Marine Group Boat (33 reviews)
  • Tracker Marine Group Customer Care (8 reviews)
  • Tracker Marine Group Warranty (6 reviews)