PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sun Tracker Boats and Tracker Marine Group as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sun Tracker Boats
Tracker Marine Group

Sun Tracker Boats and Tracker Marine Group Overview

Total reviews 38 90
Company responses 0 0
Issues resolved 0 2

Sun Tracker Boats and Tracker Marine Group Consumer Ratings

Rank
35 out of 207 in Water Transport category
34 out of 207 in Water Transport category
Customer service
21 in category
24 in category
Value for money
27 in category
29 in category
Product or Service Quality
26 in category
27 in category
Style and Design
18 in category
26 in category

Sun Tracker Boats and Tracker Marine Group Rating Details

Customer service
2.1 (19 reviews)
1.7 (30 reviews)
Reviewer's quote

I placed a call to customer service of the sun tracker company, and spoke to a nice person named Irene. She confirmed my believe that either a dealer has the ability to locate a boat in the company’s Inventory, or she said that at the company level, someone from the “build crew” would be able to...

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...Not so great customer service Tracker!!!!!!!!!!..

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Value for money
2.3 (17 reviews)
2.2 (27 reviews)
Reviewer's quote

customer service after they get your money and you drive away is appalling!!! I bought my boat in Leesburg GA. From Boaters World. I had a couple of issues after I got it home with no help at all...

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...I was very upset all this time all this money that I have spent. I’m so DONE with the whole BASS PRO experience. I have contacted Mchenry savings bank to file a complaint, I called the bass pro customer service and filed a complaint this morning, I have a complaint in with you...

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Product or Service Quality
1.8 (16 reviews)
1.8 (28 reviews)
Reviewer's quote

...We really are not concerned with who made the mooring cover, only that it has the Sun TRACKER name all over it and that is who's product we purchased. We paid for a brand new mooring cover. We have been told that we are its first owners and it started falling apart the first time we used it...

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...Drilling *** in tube to drain obviously will be another breach in tube causing even further comprised product making matter even worse. This entire situation is beyond upsetting and stressful on all of us. This has upset our entire state of mind we were in as family...

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Style and Design
3.9 (14 reviews)
3.1 (23 reviews)
Reviewer's quote

after heavy rain water in fuel due to poor design on placement of vent or anti siphon valve what ever you call it it sets on top of tank next to filler tube had to place an aluminum plate over back of tank around fill tube I don't want a boat I cant use in rain 2016 party barge 24 dlx pics if you...

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Bought Pro Guide 165 w/t I think it has a design flaw if the engine is not trimed high enough water comes the livewell over flow if you don't pay attention it will overflow in the bilge how can you enjoy this boat. It went back for service and this what I was told always have the trim up I think it...

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Sun Tracker Boats and Tracker Marine Group Pros and Cons

Pros
  • Spacious
  • Service people are friendly
  • John - his customer relations guy is stellar
  • Boat value
  • No pros
  • Product
Cons
  • Poor quality
  • Customer service is terrible
  • Salesman was terrible - he cranked our water cooled engine dry
  • Poor customer service
  • Poor quality
  • Slow rigging time and poor communication

Sun Tracker Boats and Tracker Marine Group Most Positive Reviews

Top rated reviews
4.2

I was told Gift card was emailed out but I have not received it

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5

I purchased my Pro Guide V16 SC new in the spring of 2013 and basically I am very happy with it. That is until today....

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4.1

after heavy rain water in fuel due to poor design on placement of vent or anti siphon valve what ever you call it it...

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4.4

Im trying to contact you about the 40th anniversary heritage edition bass boat and am having issues i am currently...

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Sun Tracker Boats and Tracker Marine Group Most Critical Reviews

Lowest rated reviews
1

We ordered a new 2018 Pontoon boat where they were offering a $1,000 gift card. The latest add read as follows; Previous...

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1

bought a 2013 super v 16 tracker paint coming off boat less than a year old tracker will not fix paint job their boats...

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1

Bought a 2019 suntracker 18ft bass buggy the worst mistake of my life boat is a month old and has spent 20 days in the...

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1

There customer service sucks. I bought a brand new bass buggy 16 and paid for the upgrades. In closing the deal i was...

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Sun Tracker Boats and Tracker Marine Group Latest Reviews

Recent published reviews
1

We ordered. a 22 in May and was provided a loner until our boat came in, first was 4 weeks and then it was never made....

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No votes

I recently purchased a 2013 tracker 175 TXW. I have made attempts to purchase a port side console for boat, but have...

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No votes

The second time we take the boat out we check underneath and find a handful of nuts, bolts and screws. We also are...

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No votes

I recently purchased a Tahoe 450ts from you Bass Pro in Portage Indiana and the business end of it was the worst experie...

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Sun Tracker Boats and Tracker Marine Group Products and Services

Most reviewed product and services
  • Sun Tracker Boats Boat (14 reviews)
  • Sun Tracker Boats Customer Care (4 reviews)
  • 2013 Sun Tracker Boats Party Barge Boat (1 review)
  • Tracker Marine Group Boat (34 reviews)
  • Tracker Marine Group Customer Care (9 reviews)
  • Tracker Marine Group Warranty (5 reviews)