PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Willis Orchard Company and Summerstone Nursery as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Willis Orchard Company
Summerstone Nursery

Willis Orchard Company and Summerstone Nursery Overview

Total reviews
48
86
Company responses
0
0
Issues resolved
1
0

Willis Orchard Company and Summerstone Nursery Consumer Ratings

Rank
51 out of 537 in Landscaping and Gardening category
103 out of 537 in Landscaping and Gardening category
Customer service
44 in category
87 in category
Diversity of Products or Services
32 in category
86 in category
Website
20 in category
81 in category
Turnaround Time
21 in category
63 in category

Willis Orchard Company and Summerstone Nursery Rating Details

Customer service
2.1 (11 reviews)
1.1 (43 reviews)
Reviewer's quote

case in point: while researching, I went ahead and called customer service to see what “ Instant Orchard” refers to. I was told that this term means more mature trees that fruit within first year— thus the higher costs. I placed an order for the most expensive offered— $99 for the tree plus $15...

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...cancelled the order in may over the phone because customer service had no idea when i would get the plants...

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Diversity of Products or Services
3.2 (10 reviews)
1.7 (36 reviews)
Reviewer's quote

I ordered a Stella compact Cherry Tree in 2018. The tree arrived looking okay. I planted it following their instructions. The tree did not thrive and lost its leaves one by one. By then, it was fall and I thought it was just getting ready for winter. The following spring 2019, it sprouted a handful...

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TWO SEASONS AGO I ORDERED 100+ RED RUGOSA ROSE HEDGES- THEY LOOKED LIKE THE PLANT IN THE CATALOG BUT DEFINATELY AREN'T. THEY HAVE SEVERAL DIFFERENT COLORS OF FLOWERS AND THE TALLEST ONE IS ONLY ABOUT TWO FOOT TALL. IT WOULD HAVE BEEN Tooo MUCH WORK TO DIG UP OVER 100 THORNY BUSHES, PACK & SHIP BACK...

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Website
3.6 (9 reviews)
1.9 (46 reviews)
Reviewer's quote

I bought one autumn royal apricot tree and one sweet cherry in2019. I planted them and they both leafed out. then both died. I do not understand how such nice looking trees can die, but I understand that this happens when the roots do not bring any water or nutrients to the tree. I did not have...

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...I have left reviews on Yelp as well as any other review website. look at facebook its loaded with complaints. it does say no longer in business on there status...

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Turnaround Time
2.7 (9 reviews)
1 (43 reviews)
Reviewer's quote

I spoke with Carrie, she was very rude told me that this was their busy time that she would get them out. I ordered trees the same day from another company and received better-looking trees more than a week earlier. It's not that bad things happen I get that they do, it's how a company deals with...

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...Guess that will be the last time i order from them..

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Willis Orchard Company and Summerstone Nursery Pros and Cons

Pros
  • Web-site and selection
  • Quick delivery
  • Variety of interesting trees
  • Website
  • Prices and selection
  • Prices
Cons
  • Quality of products that are mailed
  • Product or customer service
  • Falsely advertised
  • Customer service
  • That i paid for product i did not receive
  • Scam company

Willis Orchard Company and Summerstone Nursery Most Positive Reviews

Top rated reviews
4.9

Bareroot plants always have a chance of not surviving. We live in Idaho, and when speaking with customer service we...

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5

I received dormant plants and now they have leafed out and are healthy. I live in mobile al and got them earlier in the...

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4.8

I ordered a Stella compact Cherry Tree in 2018. The tree arrived looking okay. I planted it following their...

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3.3

I placed an order 3-4-16 and then saw all the negative reviews
I regretted placing my order but decided not to cancel i...

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Willis Orchard Company and Summerstone Nursery Most Critical Reviews

Lowest rated reviews
1

Do not buy from this company! I ordered 4 2-3' purple Catalpa trees. They sent me 4 trees that had been much taller and...

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1

I ordered 6 PEACH TREES first part of APRIL 2015 after several weeks no trees called no answer called again was told my...

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1

Ordered three year Merlot grape plants. Two were dead on arrival, no good roots, two were mostly dead rerouting...

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1

I ordered 3 trees from Summerstonenursery.com. I called the office the following da, and I was told over the phone that...

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Willis Orchard Company and Summerstone Nursery Latest Reviews

Recent published reviews
No votes

I am not complaining.
I ordered four musky dine vines, three arrived with leaves, one without.
I planted all four, three l...

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No votes

Placed an order in early spring 2016 for $77.90. Waited, called June 8th because I was still waiting on order. Was told...

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1.7

When you read a description of a tree that makes it sound as if I you spend more money, you’ll get faster producing frui...

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1.6

TWO SEASONS AGO I ORDERED 100+ RED RUGOSA ROSE HEDGES- THEY LOOKED LIKE THE PLANT IN THE CATALOG BUT DEFINATELY AREN'T....

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Willis Orchard Company and Summerstone Nursery Products and Services

Most reviewed product and services
  • Willis Orchard Company Tree (23 reviews)
  • Willis Orchard Company Grapevine Plant (3 reviews)
  • Willis Orchard Company Fuyu Persimmon Tree (1 review)
  • Summerstone Nursery Shipping Service (19 reviews)
  • Summerstone Nursery Tree (14 reviews)
  • Summerstone Nursery Plant (12 reviews)