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Summer Bay Resorts

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 187 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
  • Location and property 2
  • I like the resort housing 2

Customers don't like

  • Refund policy2
  • Loose your money2
  • For trying to resale without loosing money1
  • Ability to resell1
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Travelsmart Vip Club

Hotels and Resorts
Has verified representatives
  • 1 ISSUES RESOLVED
  • 136 COMPANY RESPONSES
  • 128 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $8K AVERAGE LOSS
3.5
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
  • Love all the resorts 3
  • Food 3
  • Resorts are beautiful 2
  • Variety of restaurants 1
  • I can cancel any time 1

Customers don't like

  • Bad customer service6
  • You have to pay for discounts2
  • Taking advantage of nice people2
  • Sucks2
  • Product and customer services2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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