Suddenlink vs Yelp

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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 974 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 9
  • Ease of payment 6
  • Fast when it works 6
  • Internet 5
  • Easy setup 4

Customers don't like

  • Customer service30
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • Unreliable service8

Products by Suddenlink

No items

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Yelp

Advertising
  • 0 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Terrable 3
  • Biased 3
  • Many people can read and comment on my reviews 2
  • Very bad 2
  • Yelp reviews do go around the world 1

Customers don't like

  • Hides under first amendment6
  • Service3
  • Supports false statements3
  • Yelp is anti freedom of speech3
  • Yelp is commiting internet extortion3

Products by Yelp

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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