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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1072 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Fast when it works 6
  • Easy setup 5
  • Internet 5

Customers don't like

  • Customer service32
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • Unreliable service8
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Xfinity

Telecommunications
  • 2 ISSUES RESOLVED
  • 494 TOTAL REVIEWS
  • $58.8K CLAIMED LOSSES
  • $507 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet speed 5
  • Hearing of same horrible experience from others 3
  • Installer 3
  • That i was not only one being screwed 3
  • Promotional prices 2

Customers don't like

  • Customer service12
  • Service11
  • Poor customer service8
  • Price8
  • Unwillingness to rectify situation7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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