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Suddenlink

Telecommunications
  • 13 ISSUES RESOLVED
  • 1350 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 11
  • Fast when it works 7
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service50
  • Raising prices11
  • Shady practices5
  • Pricing and customer service5
  • No popular channels5
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Windstream

Telecommunications
  • 1 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Reading the negative reviews 3
  • That i have other internet companies to use 2
  • Original customer service phone calls 2
  • Customer service is nice 2
  • Services while had them 1

Customers don't like

  • Customer service5
  • Speed4
  • Reliability of service4
  • Lack of accountability4
  • Being stuck with this company4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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