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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1127 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Fast when it works 6
  • Easy setup 5
  • Internet 5

Customers don't like

  • Raising prices10
  • Customer service10
  • Internet speed5
  • Shady practices5
  • No popular channels5
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Wildblue

Telecommunications
  • 0 ISSUES RESOLVED
  • 194 TOTAL REVIEWS
  • $49.5K CLAIMED LOSSES
  • $660 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Past ease of use 2
  • Internet in the forest 2
  • Delivery time 1
  • Past ease of use 1

Customers don't like

  • Way they handled my situation3
  • Customer service2
  • Resent changes to service2
  • Way they handled issue2
  • Slow speeds1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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