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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1066 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Fast when it works 6
  • Easy setup 5
  • Internet 5

Customers don't like

  • Customer service32
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • Unreliable service8
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Wildblue

Telecommunications
  • 0 ISSUES RESOLVED
  • 191 TOTAL REVIEWS
  • $49.4K CLAIMED LOSSES
  • $668 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Past ease of use 2
  • Internet in the forest 2
  • Delivery time 1
  • Past ease of use 1

Customers don't like

  • Way they handled issue6
  • Way they handled my situation5
  • Customer service4
  • Resent changes to service4
  • Being lied to3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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