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Suddenlink

Telecommunications
  • 13 ISSUES RESOLVED
  • 1344 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 11
  • Fast when it works 7
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service48
  • Raising prices11
  • Shady practices5
  • Pricing and customer service5
  • No popular channels5
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Wide Open West

Telecommunications
  • 2 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $6.9K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • No contracts 5
  • Priceses 3
  • Easy to reach customer service 2
  • Price 1
  • Nada 1

Customers don't like

  • Customer service18
  • Lying salesman3
  • Slow equipment and poor quality2
  • Horrific practices2
  • Customer disservice2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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