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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1085 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Fast when it works 6
  • Easy setup 5
  • Internet 5

Customers don't like

  • Customer service33
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • Unreliable service8
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Wide Open West

Telecommunications
  • 2 ISSUES RESOLVED
  • 152 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $7.6K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • No contracts 5
  • Priceses 3
  • Easy to reach customer service 2
  • Nothing at all 1
  • Price 1

Customers don't like

  • Poor customer service10
  • Customer service8
  • Lying salesman5
  • Customer disservice4
  • Time it takes to get a technician4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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