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Suddenlink

Telecommunications
  • 10 ISSUES RESOLVED
  • 1178 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Easy setup 6
  • Fast when it works 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Internet speed5
  • Shady practices5
  • No popular channels5
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 224 TOTAL REVIEWS
  • $42.9K CLAIMED LOSSES
  • $467 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When they are truthful 2
  • Service until i must contact support 2
  • Connectivity 1
  • Reliable phone service 1
  • Promise of service to be provided 1

Customers don't like

  • Customer service9
  • Fraudulent misrepresentation5
  • Service4
  • Billing3
  • Deceitfulness3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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