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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1033 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Fast when it works 6
  • Internet 5
  • Easy setup 4

Customers don't like

  • Customer service31
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • No popular channels8
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Verizon

Telecommunications
  • 11 ISSUES RESOLVED
  • 2095 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet 5
  • You are a bunch of overcharging crooks 4
  • Great coverage 3
  • Tv 3
  • Terrible service 3

Customers don't like

  • Incompetent customer service82
  • Poor service30
  • Customer service14
  • Bait and switch13
  • Fraudulent tactics9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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