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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1036 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Fast when it works 6
  • Internet 5
  • Easy setup 4

Customers don't like

  • Customer service31
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • No popular channels8
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Us Cellular

Telecommunications
  • 0 ISSUES RESOLVED
  • 191 TOTAL REVIEWS
  • $56.4K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Plan 2
  • Coverage 1
  • Monthly plan charges 1

Customers don't like

  • Customer service6
  • Billing is a problem for many people who have us cellular4
  • Employees tell whatever to get off phone2
  • Your customer service people2
  • High prices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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