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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1285 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Fast when it works 7
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service48
  • Raising prices11
  • Shady practices5
  • No popular channels5
  • Internet speed5
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Us Cellular

Telecommunications
  • 0 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $57.1K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Plan 3
  • Phone plan options 1
  • Monthly plan charges 1
  • It was good all the years i had pay as you go 1
  • Coverage 1

Customers don't like

  • Customer service10
  • Your customer service people4
  • Billing is a problem for many people who have us cellular3
  • Employees tell whatever to get off phone2
  • Only 1 person working in store1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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