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Suddenlink

Telecommunications
  • 10 ISSUES RESOLVED
  • 1178 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Easy setup 6
  • Fast when it works 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Internet speed5
  • Shady practices5
  • No popular channels5
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Tracfone

Telecommunications
  • 13 ISSUES RESOLVED
  • 1029 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $432 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • No contract 12
  • Cost when i used very few minutes 11
  • Good service for years 11
  • Price 11
  • Having the same phone number 7

Customers don't like

  • Poor customer service11
  • Untrained call centers8
  • No resolution to my problem5
  • Nonresponsive5
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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