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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1218 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Fast when it works 6
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Shady practices5
  • No popular channels5
  • Internet speed5
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1066 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $854 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Plans 7
  • Not much to like 7
  • Pricing of the plans 6
  • Sales representative 4
  • Price 4

Customers don't like

  • Customer support11
  • Service9
  • Customer service6
  • Billing6
  • Deceptive billing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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