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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1034 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 8
  • Ease of payment 6
  • Fast when it works 5
  • Internet 5
  • Internet speed 3

Customers don't like

  • Customer service29
  • Raising prices13
  • Channel loss11
  • Internet speed9
  • Unreliable service7
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 984 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $877 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Plans 6
  • Not much to like 4
  • Price 4
  • Pricing of the plans 3
  • Sales representative 3

Customers don't like

  • Service16
  • Customer support15
  • Customer service13
  • Billing11
  • Coverage8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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