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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1242 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Fast when it works 7
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Shady practices5
  • No popular channels5
  • Internet speed5
Delete

Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1867 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Concept 31
  • Idea 16
  • Ease of use 15
  • Customer service 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results12
  • Customer service7
  • Safety concerns6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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