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Suddenlink

Telecommunications
  • 10 ISSUES RESOLVED
  • 1175 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Easy setup 6
  • Fast when it works 6
  • Internet 5

Customers don't like

  • Raising prices11
  • Customer service10
  • Internet speed5
  • No popular channels5
  • Unreliable service4
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Telus Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 279 TOTAL REVIEWS
  • $70.2K CLAIMED LOSSES
  • $961 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Store customer service 2
  • Comfy chairs in the store 1
  • Extremely unsatisfied and pissed off 1
  • Not being patronized 1
  • Web site 1

Customers don't like

  • Billing errors4
  • Customer service3
  • Rude customer service3
  • Very poor customer service3
  • Lies about usage2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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