Suddenlink vs Telus Communications

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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 978 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 9
  • Ease of payment 6
  • Fast when it works 6
  • Internet 5
  • Easy setup 4

Customers don't like

  • Customer service30
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • Unreliable service8

Products by Suddenlink

No items

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Telus Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 264 TOTAL REVIEWS
  • $59.1K CLAIMED LOSSES
  • $881 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Comfy chairs in the store 1
  • Not being patronized 1
  • Store customer service 1
  • Very bad experience 1
  • Web site 1

Customers don't like

  • Customer service9
  • Billing errors6
  • Incorrect pricing4
  • Rude customer service4
  • Lies about usage4

Products by Telus Communications

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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