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Suddenlink

Telecommunications
  • 14 ISSUES RESOLVED
  • 1362 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 11
  • Fast when it works 7
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service50
  • Raising prices11
  • Shady practices5
  • Pricing and customer service5
  • No popular channels5
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Telus Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 312 TOTAL REVIEWS
  • $76.4K CLAIMED LOSSES
  • $955 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Store customer service 2
  • On the ground personnel-always have 2
  • Extremely unsatisfied and pissed off 2
  • Web site 1
  • Coverage 1

Customers don't like

  • Customer service14
  • Billing errors4
  • Very poor customer service3
  • Rude customer service3
  • Customer service dept3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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