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Suddenlink

Telecommunications
  • 14 ISSUES RESOLVED
  • 1384 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 11
  • Fast when it works 7
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service50
  • Raising prices11
  • Shady practices5
  • Pricing and customer service5
  • No popular channels5
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SurveyMonkey

Telecommunications
  • 1 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $231 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Survey design interface 2
  • Ease of registration 1

Customers don't like

  • Customer service4
  • Procedure3
  • Hidden fees2
  • Billing policy and lack of customer service2
  • Termination services1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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