PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taco Casa and Subway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taco Casa
Subway

Taco Casa and Subway Overview

Total reviews 108 1385
Company responses 0 0
Issues resolved 0 4

Taco Casa and Subway Consumer Ratings

Rank
22 out of 670 in Fast Food category
61 out of 670 in Fast Food category
Customer service
28 in category
52 in category
Product or Service Quality
24 in category
46 in category
Quality of Food
21 in category
39 in category
Price Affordability
18 in category
66 in category

Taco Casa and Subway Rating Details

Customer service
2 (69 reviews)
1.6 (432 reviews)
Reviewer's quote

...Horrible customer service. Sat in the drive thru for 30 min..

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Manager of subway kalkaji hv no sense of customer service and I have delivered salad which is very old and smells bad and straight put it in a bin..

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Product or Service Quality
2.1 (60 reviews)
1.8 (302 reviews)
Reviewer's quote

The food is good but the service is to DAM SLOW. The only thing y’all have is taco meat made 4/5 different ways. WHY ARE YALL SOOO DAAAMMMMMM SLOW!!!!!!!..

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Rude Customer Service I had to wait till she finished texting or searching the Internet for her to greet me and then they were out of Swiss cheese, mustard and lettuce. What else is available? I mean close the store. These are items needed on a sandwich...

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Quality of Food
2.7 (60 reviews)
2.3 (334 reviews)
Reviewer's quote

Y’all, the whole staff at this location is seriously WAYYYY too fun and friendly to be in the fast food industry. I specifically go to this location for the smiles and a good laugh, whether it’s in drive thru or dine in. Food is always consistent, and I’m not here often enough for them to be nice...

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Spoke with one of their district manager's that promise to send coupons in the mail to replace my food and to this day he's failed too. My sub was tuna, I was sick for two days..

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Price Affordability
3.4 (60 reviews)
2.5 (343 reviews)
Reviewer's quote

I don't know why you think during a pandemic it's okay to raise your prices. People always went because you were decently price. For what I pay now, I'm better off going to whataburger...

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...Ended up paying full price for both subs rather than come in person to untangle the accounting mess. Crazy system which is very confusing!!!!!..

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Taco Casa and Subway Pros and Cons

Pros
  • Food
  • These employees in this location named christy yest
  • Great service
  • Customer service
  • Food
  • Subs themselves were okay
Cons
  • Customer service
  • Food and disrespect after leaving a bad review
  • Employees do not care about the customer
  • Customer service
  • Service
  • Rude staff

Taco Casa and Subway Most Positive Reviews

Top rated reviews
5

Their attitude is the best. I sometimes just get a drink and they think treat me the same as when I buy food. What...

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5

I'd like to file a complaint on the new manager of this location Kayla. She has illegally fired two employees and violat...

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5

After reading customer complaints on food, service and staff I find that none of this true at the Moore, Oklahoma locati...

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5

Subway in abilene kansas is the friendliest and cleanest store I've ever visited. I went around lunch time 12pm on a...

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Taco Casa and Subway Most Critical Reviews

Lowest rated reviews
1

Why is tacos or tostadoes not fresh try to hide with all the lettuce

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1

I ordered a Subway Melt. The girl taking my order tells me that they don't make that sub anymore. A Subway Melt is a to...

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1

Biggest cluster .... !!!! Will never go there again!!!! Thanks for letting a bunch of kids ruin your business!!!been...

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1

I went in and the lettuce was Brown and wrinkled when I asked for fresher lettuce she rolled her eyes and said that was...

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Taco Casa and Subway Latest Reviews

Recent published reviews
2.2

Drove through politely asked for a salad with no beans in the drive through. The young African American female seemed...

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1

I have coupons so when I like to use them always employee told me sorry we don't exapte coupons this is second time...

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2

They have not responded yet. I think the reason why because I put the same complaint into two different Arlington Texas...

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No votes

How to get my daughter's food the manager said he was only going to replace 1 sandwich I paid over $60 in his place of...

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Taco Casa and Subway Products and Services

Most reviewed product and services
  • Taco Casa Drive-through (24 reviews)
  • Taco Casa Manager (15 reviews)
  • Taco Casa Customer Care (14 reviews)
  • Subway Sandwich (334 reviews)
  • Subway Customer Care (120 reviews)
  • Subway Manager (99 reviews)