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  • 1 ISSUES RESOLVED
  • 306 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Out of my life forever 7
  • Guys that deliver propane 5
  • Nice ladies who answer the phone 4
  • When i cancelled my service 4
  • Office staff is real nice although in-effective 2

Customers don't like

  • Customer service21
  • Overpriced17
  • Dishonest contract10
  • Being over charged6
  • Rude employees6
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TXU Energy

Utility
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $5K CLAIMED LOSSES
  • $358 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • That i did not have to deal with them for three years 2
  • Cash back card and billing 1
  • Low-priced rates and plans designed for solar panel owners 1

Customers don't like

  • Especially their people2
  • Customer service and dispute resolution1
  • That they over charged me for 897 kwh used in an 8 day period1
  • Terrible service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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