PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Suburban Extended Stay Hotel and Value Place as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Suburban Extended Stay Hotel
Value Place

Suburban Extended Stay Hotel and Value Place Overview

Total reviews
6
88
Company responses
0
0
Issues resolved
0
0

Value Place was first mentioned on PissedConsumer on Jun 7, 2012 and since then this brand received 88 reviews. It is 82 reviews more than Suburban Extended Stay Hotel received since Aug 10, 2015.

Suburban Extended Stay Hotel and Value Place Consumer Ratings

Rank
246 out of 1802 in Hotels and Resorts category
197 out of 1802 in Hotels and Resorts category
Staff
207 in category
174 in category
Quality of Accommodation
163 in category
161 in category
Customer service
177 in category
153 in category

According to consumer ratings and reviews, Value Place ranks 49 points higher in the Hotels and Resorts category than Suburban Extended Stay Hotel. People gave Suburban Extended Stay Hotel 1.3 stars for Staff criterion in Hotels and Resorts category and it is 191 points higher than the worst rated brand in this category. At the same time, Value Place was rated 1.6 stars for Staff criterion in this category and it is 224 points higher than the worst rated brand in this category. If we look at Quality of Accommodation criterion, than we see that Value Place has a higher rating than Value Place. Regarding Customer service criterion, consumers gave Suburban Extended Stay Hotel 1.3 stars and it is 56% greater than other in category. Value Place however was rated 1.4 stars and it is 62% greater than other in category.

Suburban Extended Stay Hotel and Value Place Rating Details

Staff
1.3 (4 reviews)
1.6 (53 reviews)
Reviewer's quote

We stayed at Surburban Extended Stay Hotel in Alamogordo, NMApril 27 2017Room 114Door dont lockAir condiction didnt work had to fix breaker4 Hairs in showerNo creamerNo surgarTissue holder brokerPainters outside loud at 7:20 amMy husband and I was not happy at this locationWe complain to manager on...

Keaton

Called from the highway to confirm my reservation ( 9:23am) told the staff we had been driving all night and wanted to know if we could check in once we arrived. Got to the motel @ 11:38 and was told that I had to wait until 3pm to check in. This is the second time I have an issue trying to check...

Michael M
Quality of Accommodation
1.5 (4 reviews)
1.5 (36 reviews)
Reviewer's quote

I am very disappointed with this hotel .. For one I checked in with my family homeless with nowhere to go in St.John the Parish in Louisiana a parish that does not have any shelters or charities that assist people in my situation I stayed from 6/16/16-6/25/16 which my room was paid for up until...

Sharon

I booked a non-smoking room, double bed. They gave me a smoked in room with a single bed!!! They would not switch rooms and had me wait 2 hours while they ran an air freshener which did not help. It was disgusting. The manager was of no help and would not compensate me for the money that I spent on...

PissedConsumer1135166
Customer service
1.3 (4 reviews)
1.4 (54 reviews)
Reviewer's quote

...I did, however, take pictures and I forward those to the Choice Hotels customer service email address. The next morning, I went to check out. I did let the front desk clerk (younger lady- really nice) about the bugs...

PissedConsumer830937

...Sorry bad complaint but this company can really use better customer service..

PissedConsumer934462

Suburban Extended Stay Hotel and Value Place Pros and Cons

Pros
No votes
  • Location
  • Staff other than front desk
  • Staff
Cons
No votes
  • Poor conditions
  • Poor mentality manager
  • Management harassment

Suburban Extended Stay Hotel and Value Place Most Positive Reviews

Top rated reviews
No votes
5

Told my friend she was not allowed to breast feed unless she was in her room in Florida there a law saying u can breast...

Suburban Extended Stay Hotel and Value Place Most Critical Reviews

Lowest rated reviews
1

I was living at Suburban Lodge in Savannah, Ga. I have never run into such uncaring monsters who look human before. The...

1

had a reservation for VP in Fairfield, OH for 219.99 a week for 3 weeks. been staying here for 4wks prior. went down a...

Suburban Extended Stay Hotel and Value Place Latest Reviews

Recent published reviews
1

We stayed at Surburban Extended Stay Hotel in Alamogordo, NMApril 27 2017Room 114Door dont lockAir condiction didnt...

Read all 6 reviews
1.6

Called from the highway to confirm my reservation ( 9:23am) told the staff we had been driving all night and wanted to...

Read all 88 reviews

Suburban Extended Stay Hotel and Value Place Products and Services

Most reviewed product and services
  • Suburban Extended Stay Hotel Room (3 reviews)
  • Suburban Extended Stay Hotel Manager (1 review)
  • Suburban Extended Stay Hotel Air Conditioner Facility (1 review)
  • Value Place Manager (16 reviews)
  • Value Place Room (15 reviews)
  • Value Place Customer Care (14 reviews)