PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toyota and Subaru Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toyota
Subaru Of America

Toyota and Subaru Of America Overview

Total reviews
552
928
Company responses
0
0
Issues resolved
2
15

Toyota and Subaru Of America Consumer Ratings

Rank
42 out of 474 in Auto category
30 out of 474 in Auto category
Customer service
32 in category
24 in category
Product or Service Quality
26 in category
25 in category
Website
52 in category
38 in category
Diversity of Products or Services
34 in category
29 in category

Toyota and Subaru Of America Rating Details

Customer service
1.8 (113 reviews)
2.1 (357 reviews)
Reviewer's quote

...I have been on the phone with Toyota customer service multiple. Their response: aware of the gas gauge/gas tank issue with 2019 Hybrids; no fix available; working on a fix last 12 months; you will have to wait; and no other remedy offered..

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Fairfield (CA) Subaru: What happened to the once terrific customer service? Owner/Manager would not listen to complaint of recent vehicle service and a suggested solution, even after asked what do you want me to do?. The result of my professionalism and his (Mike Khugiani) lack of, including the...

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Product or Service Quality
2 (94 reviews)
2.1 (329 reviews)
Reviewer's quote

...I told her to give me my keys she yells out she is refusing service. This is the second time that I have made an appointment with the same results. Starting to wish that I had never bought this car...

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...When the man finally came, he said he was only called 39 minutes ago! Something is very Wrong with this service and I am very upset. I have been a loyal customer of Subaru, this is my fourth car. I have always had AAA...

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Website
2.4 (82 reviews)
2.8 (261 reviews)
Reviewer's quote

During the purchase of my Toyota was offered windshield protection I did except and on the way to Costco my windshield was hit and damaged and when I called Toyota nobody knew anything, I was switched from one department to another I finally gave up and called my insurance that to my surprise...

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MANY SUBARU DEALERS PROVIDE FREE VIN DECODERS AND OFFICIAL CAR FAX ON ALL THEIR PREOWNED CARS. FOR SOME REASON EMPIRE HUNTINGTON SUBARU SAYS THEY HAVE NO ACCESS, WHY DO SOME DEALERS PROVIDE CAR FAX FREE AND OTHERS IE THIS ONE IN HUNTINGTON DO NOT? I SHOULD BE ABLE TO KNOW VEHICLE HISTORY PRIOR TO...

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Diversity of Products or Services
2.5 (81 reviews)
2.8 (252 reviews)
Reviewer's quote

...Im disappointed after spending so much money on toyota products. I tried to trade it back and I lost $ 11,000 just in principal..

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...In fact, your agent told us, in desperation, that "they did not make theTom-Tom GPS and could not be responsible for its performance; which I feel Subaru is totally responsible for the services put in their automobiles. ONE UPSET SUBARU Customer..

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Toyota and Subaru Of America Pros and Cons

Pros
  • Vehicle
  • Good service
  • I thought i would like the vehicle
  • Auto all wheel drive
  • All wheel drive
  • Subaru used to build quality cars
Cons
  • Horrible customer service
  • Warranty
  • There is no fix yet
  • Customer service
  • Service
  • Customer service representative

Toyota and Subaru Of America Most Positive Reviews

Top rated reviews
5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

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5

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

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5

I am old. Left the key on overnight. Dead battery. Used a "power pack to restart. No problem. Then the problems...

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5

I was taken care of right away when I arrived. Did not take a lot of time to get me financed and on my way. I would...

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Toyota and Subaru Of America Most Critical Reviews

Lowest rated reviews
1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

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1

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

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1

To whom it may concern:
My name is Willie McClain, and the reason for this letter is to inform you of great disappointme...

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1

I have been awaiting delivery of body side molding from the factory since I purchased my 2015 Outback in September. ...

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Toyota and Subaru Of America Latest Reviews

Recent published reviews
1.8

During the purchase of my Toyota was offered windshield protection I did except and on the way to Costco my windshield...

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4.6

No one from Subaru ever answered the phone. My complaint is about replacing the air conditioner compressor on a 2017...

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No votes

Greetings.
I would like to know if i could put an manual transmission removed from 2013 1nz-fe 1.5
In an 2004 1nz-fe 1.5 (...

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4

Tire sencer wont set displayed incorrect numbers and wont reset and speed is not displayed on the screen

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Toyota and Subaru Of America Products and Services

Most reviewed product and services
  • Toyota Car (206 reviews)
  • Toyota Customer Care (12 reviews)
  • Toyota Pickup Truck (8 reviews)
  • Subaru Of America Car (143 reviews)
  • Subaru Of America Customer Care (84 reviews)
  • Subaru Of America Roadside Assistance (47 reviews)