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Toyota vs Subaru Of America
Toyota vs Subaru Of America
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Toyota and Subaru Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Toyota and Subaru Of America Overview
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Total reviews |
613
|
994
|
|
Company responses |
0 |
0 |
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Issues resolved |
2 |
15 |
Toyota and Subaru Of America Consumer Ratings
Rank
42
out of 434 in Auto category
31
out of 434 in Auto category
Customer service
34
in category
24
in category
Product or Service Quality
27
in category
26
in category
Diversity of Products or Services
36
in category
28
in category
Website
46
in category
38
in category
Toyota and Subaru Of America Rating Details
Reviewer's quote
...If i insisted on the oil change, i could use the 10000 oil change, but then i am forfeiting my 5000 service!! Seriously?!?! Crap for customer service..
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...Whatever the reason, the CUSTOMER SERVICE for both -- Subaru Finance and Subaru Motors -- is non existent. I love my car, but when my husband gets a new car this year I can guarantee you that it won't be a Subaru -- nothing is worth this lack of support from a dealership or a car company..
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Product or Service Quality
Reviewer's quote
...I emailed the general manager hoping he could help and he did not respond, there is no customer service and they do not care about the customers after the car is sold, they are just there to sell and collect a check..
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After some internet searching, I immediate found an extensive amount of information regarding the reliability and quality of these specific engines. So much that there was a Class Action Lawsuit (my vin # seemed to be eligible at the time) regarding this engine model. Subaru had acknowledged these...
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Diversity of Products or Services
Reviewer's quote
Toyota Financial Services is denying they falsified my records to the 3 credit bureaus after me, the consumer, was talked into deferring payments offered due to COVID-19. As a result my credit states I am over 180 days late in making 3 payments. My credit score was a 680 and due to the help offered...
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...And, they said that I need to contact member services to help resolve. But..
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Reviewer's quote
A woman came demanding that I take my vehicle for recall repairs. I told her I had many people in my family very I'll. She said oh well I will make it where you cannot register your car. So rude. No compassion..
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MANY SUBARU DEALERS PROVIDE FREE VIN DECODERS AND OFFICIAL CAR FAX ON ALL THEIR PREOWNED CARS. FOR SOME REASON EMPIRE HUNTINGTON SUBARU SAYS THEY HAVE NO ACCESS, WHY DO SOME DEALERS PROVIDE CAR FAX FREE AND OTHERS IE THIS ONE IN HUNTINGTON DO NOT? I SHOULD BE ABLE TO KNOW VEHICLE HISTORY PRIOR TO...
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Toyota and Subaru Of America Pros and Cons
Pros
- Vehicle
- I used to like toyotas
- Good service
- Auto all wheel drive
- All wheel drive
- Safety standards
Cons
- Horrible customer service
- Warranty
- Dont honor their words
- Customer service
- Service
- Customer service representative
Toyota and Subaru Of America Most Positive Reviews
Top rated reviews
Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...
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Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...
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I am old. Left the key on overnight. Dead battery. Used a "power pack to restart. No problem. Then the problems...
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I was taken care of right away when I arrived. Did not take a lot of time to get me financed and on my way. I would...
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Toyota and Subaru Of America Most Critical Reviews
Lowest rated reviews
The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...
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Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...
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To whom it may concern:
My name is Willie McClain, and the reason for this letter is to inform you of great disappointme...
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I have been awaiting delivery of body side molding from the factory since I purchased my 2015 Outback in September. ...
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Toyota and Subaru Of America Latest Reviews
Recent published reviews
Coverage of TPMS on Platinum Care and cost of inspection
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Case#1-63767****47 , Case#1-64016****05, Case SR#:1-64678****41 We carried the car to the dealership between 20 and 30...
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Sales person said toyocare would cover oil change and maintenance every 5000. Said that i would have 4 oil changes...
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My issues were resolved immediately of course a user error. The representative was very patience and courtesy but knowle...
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Toyota and Subaru Of America Products and Services
Most reviewed product and services
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Toyota Car
(210 reviews)
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Toyota Pickup Truck
(8 reviews)
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2017 Toyota Rav4 Car
(7 reviews)
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Subaru Of America Car
(149 reviews)
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Subaru Of America Roadside Assistance
(50 reviews)
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Subaru Of America Car Repair
(46 reviews)
How would you compare Toyota vs Subaru Of America?
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Product or Service Quality
My Outback computer system constantly malfunctions. So any car that works would be better than my 2019 Outback.
I have something else to compare
My friend bought a Honda. If I knew that Subaru has problems with its audio, radio, system, I also would have bought a Honda or Toyota.
About the same
Product or Service Quality
About the same
I have something else to compare
Toyota owns 22 percent of Subaru. They wanted access to the Subaru CVT transmission
My comments here does not matter to a company like Subaru or Toyota. Toyota is 16% shareholder of Subaru , so it’s somewhat same thing.
Both has pissed off customer for warranty repairs ( at least me ), One you own , forget about a repair of you are not paying for that, you won’t get that fixed in several months , with Toyota I went up to consumer court to get that money back , and with Subaru now fighting for 3 months to get repaired the dead radio device. Product wise Subaru is cheaper than Toyota if you compare by features and specifications. Quality wise Toyota has better quality interior and metal body with higher price than Subaru. Subaru can’t produce spare parts for all repair so depend on local market , Toyota has large consumer base so your local markets always has spare parts available near by stores.
Comparing both , choose Subaru if you want cheap quality -“all feature” car , choose Toyota better quality with higher price. for example : if you have need to drive on snow most of the months of a year , you need AWD , get Subaru . You are on Southern States , FWD is okay for you, go for Toyota , that will be better price than Subaru. As AWD of Toyota ( 5K -7K extra ) much costlier than Subaru.
At last both will give you Same pain if you come across warranty issue Or major repair. If budget permits choose other brands.