PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Subaru Of America and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Subaru Of America
Toyota

Subaru Of America and Toyota Overview

Total reviews
827
540
Company responses
0
0
Issues resolved
12
2

Subaru Of America was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 827 reviews. It is 287 reviews more than Toyota received since Sep 11, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Subaru Of America customer support team than with Toyota customer service.

Subaru Of America and Toyota Consumer Ratings

Rank
29 out of 1243 in Auto category
32 out of 1243 in Auto category
Customer service
19 in category
29 in category
Staff
18 in category
25 in category
Product or Service Quality
24 in category
23 in category

According to consumer ratings and reviews, Subaru Of America ranks 3 points higher in the Auto category than Toyota. People gave Subaru Of America 2 stars for Customer service criterion in Auto category and it is 113 points higher than the worst rated brand in this category. At the same time, Toyota was rated 1.9 stars for Customer service criterion in this category and it is 103 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Subaru Of America has a higher rating than Toyota. Regarding Product or Service Quality criterion, consumers gave Subaru Of America 2 stars and it is 82% greater than other in category. Toyota however was rated 2.1 stars and it is 83% greater than other in category.

Subaru Of America and Toyota Rating Details

Customer service
2 (309 reviews)
1.9 (111 reviews)
Reviewer's quote

Battery in car was dead . Asked dealer in Bremerton wa who said call Subaru roadside assistance. No show after hours of waiting

PissedConsumer1730041

...I was in last week for regular service and told there were no upgrades, etc for car. Today got email from Toyota to be sure to take advantage of support for CarPlay and Alexa. Went thru all steps to set up Alexa—didn’t work...

PissedConsumer1699231
Staff
2.4 (286 reviews)
2 (95 reviews)
Reviewer's quote

...After a half hour of waiting and watching the survive staff just walk by without saying a thing. I left super pissed. I called in on Sunday and talked to the sales manager on staff, who assured me the survive manager would call me back to get this resolved...

Harlon

...Toyota staff - who didn't tell me it was broken, is now refusing to fix it saying Head Unit can break at any time. Toyota Manufacturer Headquarters in TX also backing service staff saying Head Unit can break at any time. All of which I don't believe and was never told...

Maryann C
Product or Service Quality
2 (288 reviews)
2.1 (90 reviews)
Reviewer's quote

I walked to my local service provider and had to have the battery replaced. In looking up any complaints about this matter, I find that many people have complained of the same thing. I have my original 19 year old Subaru Outback still in the family and it has only had three batteries in that span...

Maureen

...I was in last week for regular service and told there were no upgrades, etc for car. Today got email from Toyota to be sure to take advantage of support for CarPlay and Alexa. Went thru all steps to set up Alexa—didn’t work...

PissedConsumer1699214

Subaru Of America and Toyota Pros and Cons

Pros
  • Auto all wheel drive
  • All wheel drive
  • Vehicle
  • Good service
  • Vehicle
  • I thought i would like the vehicle
Cons
  • Customer service
  • Poor customer service
  • Service
  • Warranty
  • Horrible customer service
  • Dangerous product

Subaru Of America and Toyota Most Positive Reviews

Top rated reviews
5

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

Subaru Of America and Toyota Most Critical Reviews

Lowest rated reviews
1

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

Subaru Of America and Toyota Latest Reviews

Recent published reviews
1

Battery in car was dead . Asked dealer in Bremerton wa who said call Subaru roadside assistance. No show after hours of...

Read all 827 reviews

2018 CH-R only 65000 millage transmission gone and Toyota not fix because over 60000. If I fix cost over $12000. And...

Read all 540 reviews

Subaru Of America and Toyota Products and Services

Most reviewed product and services
  • Subaru Of America Car (134 reviews)
  • Subaru Of America Customer Care (62 reviews)
  • Subaru Of America Car Repair (39 reviews)
  • Toyota Car (198 reviews)
  • Toyota Customer Care (8 reviews)
  • Toyota Pickup Truck (6 reviews)