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Subaru Of America

2.4
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  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 605 TOTAL REVIEWS
Rank
28 out of 1150
in Auto category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    781
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    04:19
  • ISSUES RESOLVED
    6%
Top Products and Services
Car
2.5
99 reviews
2.7
42 reviews
2.1
37 reviews

Toyota

2.2
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 456 TOTAL REVIEWS
Rank
35 out of 1150
in Auto category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
Car
2.2
191 reviews
2.6
7 reviews
1.3
5 reviews

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Anonymous
#1606164

My comments here does not matter to a company like Subaru or Toyota. Toyota is 16% shareholder of Subaru , so it’s somewhat same thing.

Both has pissed off customer for warranty repairs ( at least me ), One you own , forget about a repair of you are not paying for that, you won’t get that fixed in several months , with Toyota I went up to consumer court to get that money back , and with Subaru now fighting for 3 months to get repaired the dead radio device. Product wise Subaru is cheaper than Toyota if you compare by features and specifications. Quality wise Toyota has better quality interior and metal body with higher price than Subaru. Subaru can’t produce spare parts for all repair so depend on local market , Toyota has large consumer base so your local markets always has spare parts available near by stores.

Comparing both , choose Subaru if you want cheap quality -“all feature” car , choose Toyota better quality with higher price. for example : if you have need to drive on snow most of the months of a year , you need AWD , get Subaru . You are on Southern States , FWD is okay for you, go for Toyota , that will be better price than Subaru. As AWD of Toyota ( 5K -7K extra ) much costlier than Subaru.

At last both will give you Same pain if you come across warranty issue Or major repair. If budget permits choose other brands.

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