PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Subaru Of America and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Subaru Of America
Toyota

Subaru Of America and Toyota Overview

Total reviews 1171 1114
Company responses 0 0
Issues resolved 18 9

Subaru Of America and Toyota Consumer Ratings

Rank
318 out of 3230 in Dealers category
52 out of 599 in Auto category
Customer service
361 in category
48 in category
Product or Service Quality
297 in category
39 in category
Value for money
263 in category
47 in category
Price Affordability
331 in category
58 in category

Subaru Of America and Toyota Rating Details

Customer service
2
(462 reviews)
1.8
(361 reviews)
Reviewer's quote

...I have made 9 calls, been transferred from customer service to customer advocacy to warranty. I have been promised callbacks twice with no response as of 1/15/24. Car is great, but customer service is a complete failure..

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Poor custoSCAM ALERT *** Really disappointed by the customer service at Nalley Stonecrest Lithonia Ga location. I booked a grand Highlander from this location on December 27th 2023. I saw the car I wanted there ,but that one doesnt have the bench seat...

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Product or Service Quality
2
(427 reviews)
2.1
(300 reviews)
Reviewer's quote

My most recent contact with Subaru service, the car needed brakes, routine, right? Tech discovered two lug nuts were broken off. Service manager suggested it was my fault. I really don't play with car wheels, did I mention I'm 82 years old? At the most recent service appointment, the "tech"...

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...My Clovis Toyota service rep told me that Toyota would not fix the issue. I have been a loyal customer of Toyota since 2003 and have not experienced quality issues like this that have not been addressed and corrected. Your response to this issue would be greatly appreciated...

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Value for money
2.5
(382 reviews)
2.2
(267 reviews)
Reviewer's quote

...out my car since Nov 1 cause they cant figure out whats wrong with it still dont have it and its now dec 14 2023 and I have to wait for 4 to 6 weeks for the money so now I have to be out of a car even longer all I want it the little bit of money they are giving back to me so I can get a car that works the lady...

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...I have spend so much money on Lyft and ordering food. Also my CC cards are maxed up due not working as much due to pannick attacks due to the car accident..

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Price Affordability
2.8
(352 reviews)
2.4
(269 reviews)
Reviewer's quote

...Management has simply said that I signed the contract and agreed to the price. Totally frustrated and upset by this experience and unfair treatment, especially being a senior and a cancer patient..

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Other than the price being exaggerated, I asked to clarify what is the reason for the overheating. He was not able to provide an answer! He said that he doesn't know, and he cannot tell, and said that maybe it's just wear (בלאי)!!Noting here that the car goes into an annual service only in that...

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Subaru Of America and Toyota Pros and Cons

Pros
  • Auto all wheel drive
  • All wheel drive
  • Safety standards
  • Good service
  • Vehicle
  • Good car
Cons
  • Customer service
  • Service
  • Fake promises to customers
  • Horrible customer service
  • Warranty
  • Dont honor their words

Subaru Of America and Toyota Most Positive Reviews

Top rated reviews
5

I own a 2017 Subaru Outback. I am elderly and not a frequent driver. The car has only 5500 miles so far and I love it....

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5

Thank you for helping me ! I hope we can solve this issue He new what I was talking about hes a great asset to your...

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5

Could somebody please call me back at your earliest convenience my name is Michael Galica my phone number is...

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5

I need to speak with a representative urgent. The Vehicle is a Toyota Tacoma. It was involved in an accident. The...

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Subaru Of America and Toyota Most Critical Reviews

Lowest rated reviews
1

I have Subaru Forester 2015 only 8300 miles and check engine sign on took to dealer they send to service as per them...

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1

Took vehicle in for "recall" didn't have parts, was stuck with "rental" at no charge but then have been charged...

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1

I have a 2017 Subaru Impreza and I need over $5500 in repairs in a leaky gasket in the engine not even 90,000 miles on...

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1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

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Subaru Of America and Toyota Latest Reviews

Recent published reviews
4

I found out that car companies are sending data to insurance companies giving them information that can affect your rate...

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No votes

*** on radio has been replaced four times. The plastic piece that holds the seat controls has a large crack.

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No votes

Can not get an answer from them. Are they sharing my driving data with outside companies (eg. LexisNexis)

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No votes

The *** on the radio has been replaced four times. The button is being replaced with the same type so I dont see it...

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