PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wen and STYL Cosmetics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wen
STYL Cosmetics

Wen and STYL Cosmetics Overview

Total reviews 1790 21
Company responses 0 0
Issues resolved 2 1

Wen and STYL Cosmetics Consumer Ratings

Rank
139 out of 948 in Cosmetics and Personal Care category
290 out of 948 in Cosmetics and Personal Care category
Customer service
76 in category
188 in category
Website
104 in category
248 in category
Product or Service Quality
122 in category
166 in category
Price Affordability
190 in category
174 in category

Wen and STYL Cosmetics Rating Details

Customer service
2 (245 reviews)
1.3 (14 reviews)
Reviewer's quote

...overnight it I am now waiting 3 to 4 weeks for the second box this is ridiculous I can never get the right order or my things on time the girl I spoke to a customer service did not know what she was talking about did not know its FedEx smart post was I could not explain to me why it was taking so long for the mail to come in she did not place a new order nor does she let me know where my refund was for the box that got previously returned she said that she refunded me $111...

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...poor company and customer service..

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Website
2.4 (231 reviews)
1.4 (11 reviews)
Reviewer's quote

I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...

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I placed an order via website with STYLcosmetics on Monday June 24th for the neon rainbow collection stack. I spent $50 total with shipping included and immediately got a confirmation email with an order number. Email stated I would receive shipping notification and updates from there...

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Product or Service Quality
2 (226 reviews)
1.7 (10 reviews)
Reviewer's quote

used frizz product a couple of times and noticed my hair fell out in a hugh spot and small spot. I have went to doctors, medicine co pay, treatments time from work. Rogaine..

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...the product is amazing, i still use it and get compliments everywhere i go when i wear it. Very beautiful makeup, i seen them on instagram at first and fell in love ever since..

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Price Affordability
2 (215 reviews)
2 (9 reviews)
Reviewer's quote

...It's a mediocre product and not at all worth the high price, especially because they trick you into a continuous "resupply" by automatically billing your credit card. The sneaky part is that they send you this package full of junk (stuff you never asked for) and charge your credit card $33. 94...

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This company is literally the worst. I placed an order and had emailed them to find out why I haven’t received any tracking Info and got not response. 4 weeks later I finally received my order which wasn’t even what i paid for, they also promised free samples and a free item for all the times they...

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Wen and STYL Cosmetics Pros and Cons

Pros
  • Smell
  • How it makes my hair feel and look
  • Product
  • Beautiful products
  • Mua approved
  • Great customer service
Cons
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice
  • No communication
  • Fraud
  • No delivery

Wen and STYL Cosmetics Most Positive Reviews

Top rated reviews
5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

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5

i have seen some comments regarding the shipping issue but after contacting them myself, i found out it was only during...

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5

I am so slow on the uptake, so much so, that I almost ordered another bottle of sweet almond & mint today, by chance...

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No votes

Wen and STYL Cosmetics Most Critical Reviews

Lowest rated reviews
1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

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1

I ordered at the beginning of the month, I never received a confirmation, tracking or anything. I was charged, I...

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1

The same thing happened to me as the person who purchased online with the aid of an agent. Two weeks after I received...

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1

I ordered a palette 3 weeks ago. The shipping label they gave me didn't work and there's 0 updates on it. It states my...

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Wen and STYL Cosmetics Latest Reviews

Recent published reviews
No votes

I finally got through, I was having a hard time getting through.

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1

After waiting a couple of months for my order to arrive I sent them a few emails then I got a notice that my order was...

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No votes

Ordered Spring Cherry Blossom Cleaning Conditioner and the Treatment Mist along with the same in Honey Peach. Either...

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1

I placed an order back in mid may after 3 weeks of not receiving a notification from them that my order was shipped I...

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Wen and STYL Cosmetics Products and Services

Most reviewed product and services
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (176 reviews)
  • Styl Cosmetics Shipping Service (7 reviews)