PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about STYL Cosmetics and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

STYL Cosmetics
Wen

STYL Cosmetics and Wen Overview

Total reviews
18
1782
Company responses
0
0
Issues resolved
1
2

Wen was first mentioned on PissedConsumer on Jul 21, 2008 and since then this brand received 1782 reviews. It is 1764 reviews more than STYL Cosmetics received since Jun 8, 2019. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with STYL Cosmetics customer support team than with Wen customer service.

STYL Cosmetics and Wen Consumer Ratings

Rank
221 out of 1215 in Cosmetics and Personal Care category
111 out of 1215 in Cosmetics and Personal Care category
Customer service
154 in category
65 in category
Staff
157 in category
71 in category
Reliability
139 in category
60 in category

According to consumer ratings and reviews, Wen ranks 110 points higher in the Cosmetics and Personal Care category than STYL Cosmetics. People gave STYL Cosmetics 1.3 stars for Customer service criterion in Cosmetics and Personal Care category and it is 271 points higher than the worst rated brand in this category. At the same time, Wen was rated 2 stars for Customer service criterion in this category and it is 360 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Wen has a higher rating than STYL Cosmetics. Regarding Reliability criterion, consumers gave STYL Cosmetics 1.4 stars and it is 67% greater than other in category. Wen however was rated 2 stars and it is 86% greater than other in category.

STYL Cosmetics and Wen Rating Details

Customer service
1.3 (13 reviews)
2 (242 reviews)
Reviewer's quote

The tracking on my delivery had stopped since the 24th of September. I have been waiting several weeks for my order it a response from this company. I WILL BE DOING A BAD REVIEW ON INSTAGRAM NO MATTER IF THEY BLOCK ME OR NOT. This is the most ridiculous situation I have every been in. So much for...

Ashley G

...they said I was not a verified customer. I have bank statements that prove I paid for their products from 2007-2017. It has been very stressful for me to lose my hair...

Eldean
Staff
1.4 (11 reviews)
2.1 (216 reviews)
Reviewer's quote

This company is literally the worst. I placed an order and had emailed them to find out why I haven’t received any tracking Info and got not response. 4 weeks later I finally received my order which wasn’t even what i paid for, they also promised free samples and a free item for all the times they...

Kayla O

Isn't that called FRAUD?The delivery person left it in wrong location on the ground, I didn' :wtf: t even know it was there. I live in Washington so guess what- IT RAINED. So now I have an order I didn't make, with a destroyed box I cannot return it in.Beyond pissedRoni Rave :wtf: :wtf:

Roni R
Reliability
1.4 (11 reviews)
2 (93 reviews)
Reviewer's quote

i have seen some comments regarding the shipping issue but after contacting them myself, i found out it was only during one time and its because they went very viral and only had a 2 employees at the time (they are a mom and pop brand) but they now have grown big and have several employees! i...

Alverna

Customer service was very helpful and courteous...Never had a complaint with the service I've received.Excellent customer service!!

PissedConsumer1688374

STYL Cosmetics and Wen Pros and Cons

Pros
  • Beautiful products
  • Mua approved
  • Great customer service
  • Smell
  • How it makes my hair feel and look
  • Product
Cons
  • No communication
  • Fraud
  • No delivery
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice

STYL Cosmetics and Wen Most Positive Reviews

Top rated reviews
5

i have seen some comments regarding the shipping issue but after contacting them myself, i found out it was only during...

5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

STYL Cosmetics and Wen Most Critical Reviews

Lowest rated reviews
1

I ordered at the beginning of the month, I never received a confirmation, tracking or anything. I was charged, I...

1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

STYL Cosmetics and Wen Latest Reviews

Recent published reviews
1

This company is literally the worst. I placed an order and had emailed them to find out why I haven’t received any track...

Read all 18 reviews

I have dial several numbers and automatically hang up...i want to cancel my subscription

Read all 1782 reviews

STYL Cosmetics and Wen Products and Services

Most reviewed product and services
  • Styl Cosmetics Shipping Service (7 reviews)
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (175 reviews)