PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about University Of Phoenix and Studypool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Studypool

Studypool

Has Verified Representatives
3.0
University Of Phoenix
Studypool

University Of Phoenix and Studypool Overview

Total reviews 293 182
Company responses 0 116
Issues resolved 0 3

University Of Phoenix and Studypool Consumer Ratings

Rank
78 out of 553 in Universities, Colleges and Schools category
75 out of 875 in Education category
Product or Service Quality
52 in category
84 in category
Customer service
56 in category
93 in category
Price Affordability
71 in category
89 in category
Value for money
51 in category
85 in category

University Of Phoenix and Studypool Rating Details

Product or Service Quality
1.4 (47 reviews)
2.4 (86 reviews)
Reviewer's quote

Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..

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...I spent $30 for this subscription, and I am have been trying to contact them for a refund, but their customer service isn't reaching out..

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Customer service
1.4 (45 reviews)
2.2 (96 reviews)
Reviewer's quote

I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..

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...I have no option to delete and customer service has been incredibly unhelpful..

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Price Affordability
1.2 (28 reviews)
2.7 (77 reviews)
Reviewer's quote

Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same deceptive practices when I met with an adviser in 2010. I was told UOP was "working with" major companies like Yahoo and MGM, Adobe, and Microsoft, etc. and if I maintained a high gpa...

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...The price of what was bought, by accident, was not even listed at the beginning. The price was not displayed at the beginning. I have not used whatever the $50 was used in and I don't have any future use, yet I can't get a refund?? Can I get my money back?? This honestly feels like a scam...

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Value for money
1.1 (23 reviews)
2.4 (90 reviews)
Reviewer's quote

...I am 60 years old and have no idea where I would get this money. In addition, that partial time at University of Phoenix did nothing to benefit me at all employment wise. Was a waste of time and money...

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You all are a bunch of *** who get money from people. I would like my money back, because I did not receive my answer. I will report you to the Better Bureau...

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University Of Phoenix and Studypool Pros and Cons

Pros
  • Flexible
  • Format and ease of use on website
  • Challenging coursework
  • I feel it is a cheat
  • Fast payments
  • Unfair ban hurt me
Cons
  • Management
  • Lack of information
  • Huge scam
  • Are fraud
  • Bad help
  • Team operational is lacking

University Of Phoenix and Studypool Most Positive Reviews

Top rated reviews
4.3

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...

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5

I needed some urgent help with a homework which I didn't quite understand, the tutor assigned to me helped a lot and I...

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4

I am about to graduate with UoP online Bachelor in Science degree with a major in Criminal Justice with a minor in...

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5

I have been tutoring at studypool for around 5 months now and done quite a few Homeworks for other students; Some...

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University Of Phoenix and Studypool Most Critical Reviews

Lowest rated reviews
1

On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...

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1

studentoffortune was honest and they paid all my money and they even paid the balance amount when they closed down which...

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1

I was promised a monthly payment of $714.50 for BHA, I have never received this amount. They told me it was due to the...

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1

Got offered a free coupon, it was easy to ask a question and a couple of hours later I get someone to answer my...

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University Of Phoenix and Studypool Latest Reviews

Recent published reviews
1

Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same...

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1

I wanted a subscription to a website that can help me out with school. Unfortunately, this website was unable to...

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1.5

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix Unive...

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1.6

My account username:audytutor92
Help me to start working again.Reopen my account I think the mistakes are with the studen...

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University Of Phoenix and Studypool Products and Services

Most reviewed product and services
  • University Of Phoenix Financial Aid Service (81 reviews)
  • University Of Phoenix Program (42 reviews)
  • University Of Phoenix Customer Care (6 reviews)
  • Studypool Tutoring Service (30 reviews)
  • Studypool Website (18 reviews)
  • Studypool Account (13 reviews)