PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about University Of Phoenix and Studypool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.



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University Of Phoenix

University Of Phoenix and Studypool Overview

Total reviews
Company responses
Issues resolved

University Of Phoenix was first mentioned on PissedConsumer on Mar 22, 2008 and since then this brand received 292 reviews. It is 135 reviews more than Studypool received since Jul 8, 2015.

University Of Phoenix and Studypool Consumer Ratings

72 out of 556 in Universities, Colleges and Schools category
70 out of 1276 in Education category
Product or Service Quality
53 in category
86 in category
Customer service
52 in category
97 in category
66 in category
100 in category

University Of Phoenix and Studypool Rating Details

Product or Service Quality
1.5 (46 reviews)
2.5 (80 reviews)
Reviewer's quote

Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..


I wish there was a way students could share their extra notes with better quality pictures/images. I have had this same experience twice: the student takes pictures of the whiteboard, they attach the file and the quality is low, that I can barely read what it says. They get mad at me, but if they...

Customer service
1.4 (44 reviews)
2.2 (87 reviews)
Reviewer's quote

I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..


...ALSO (917) 523 - 0007 is NOT a customer service line. You get a kind gentleman with a lot of frustration in his voice. Apparently they will not take his number off the site...

1.5 (29 reviews)
2.1 (74 reviews)
Reviewer's quote

Their Sales Staff lied to me and said all my college credits would count and that my tuition would be taken care of by the Pell Grants and scholarships offered at the school. She (Linda Gettle) flat out lied about this. I started school and took four classes that don't count and cost me $8,000...

Jeannine G

...The support staff are just as bad as the students and takes hours to get back to you when the messenger service says "within minutes". I submitted a support request when a broken link kept popping up and have yet to hear back from them. That was a week ago...


University Of Phoenix and Studypool Pros and Cons

  • Flexible
  • Format and ease of use on website
  • Challenging coursework
  • Fast payments
  • I feel it is a cheat
  • Unfair ban hurt me
  • Management
  • Lack of information
  • Huge scam
  • Bad help
  • Are fraud
  • Whole thing was just a huge disappointment

University Of Phoenix and Studypool Most Positive Reviews

Top rated reviews

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...


I needed some urgent help with a homework which I didn't quite understand, the tutor assigned to me helped a lot and I...

University Of Phoenix and Studypool Most Critical Reviews

Lowest rated reviews

On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...


studentoffortune was honest and they paid all my money and they even paid the balance amount when they closed down which...

University Of Phoenix and Studypool Latest Reviews

Recent published reviews

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix Unive...

Read all 292 reviews

some payment issues is going on please help

Read all 157 reviews

University Of Phoenix and Studypool Products and Services

Most reviewed product and services
  • University Of Phoenix Financial Aid Service (81 reviews)
  • University Of Phoenix Program (42 reviews)
  • University Of Phoenix Customer Care (6 reviews)
  • Studypool Tutoring Service (28 reviews)
  • Studypool Website (18 reviews)
  • Studypool Account (13 reviews)