PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Studypool and University Of Phoenix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Studypool
University Of Phoenix

Studypool and University Of Phoenix Overview

Total reviews 372 303
Company responses 116 0
Issues resolved 4 0

Studypool and University Of Phoenix Consumer Ratings

Rank
176 out of 1577 in Education category
85 out of 1295 in Universities, Colleges and Schools category
Customer service
163 in category
62 in category
Value for money
153 in category
63 in category
Product or Service Quality
147 in category
65 in category
Advertised vs Delivered
113 in category
54 in category

Studypool and University Of Phoenix Rating Details

Customer service
1.9
(140 reviews)
1.4
(45 reviews)
Reviewer's quote

...Customer service number was an answering machine. I will have to spend more time calling again and again if needed. I did not want the subscription..

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I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..

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Value for money
2.1
(135 reviews)
1.1
(24 reviews)
Reviewer's quote

I need a company that has a working customer service phone number so that I can get refunded my money, instead of going into my bank account and seeing these hidden fees. That's dishonest and I don't want to give my business to a company that would go and do that to it's patrons. I would not...

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...I am 60 years old and have no idea where I would get this money. In addition, that partial time at University of Phoenix did nothing to benefit me at all employment wise. Was a waste of time and money...

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Product or Service Quality
2.1
(130 reviews)
1.4
(49 reviews)
Reviewer's quote

I contacted customer service for study pool at first they were so helpful and understanding asked me to send screenshot proof of PayPal closing the claim and not refunding. Then once they said I WOULD BE REFUNDED THROUGH THEM nothing and everytime Ive followed up with them since now its their not...

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Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..

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Advertised vs Delivered
2.1
(128 reviews)
1.1
(23 reviews)
Reviewer's quote

...websites, but I was so desperate that I tried it and booyy I do not regret it! The tutor there was really nice he introduced himself since the beginning he delivered me a free plagiarism answer and landed a perfect score thanks to him!! I def recommend studypool! I will keep on using their services when I have...

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No one can figure out what you guys want. When we ask professors they act like we cannot read. Your assignments and worksheets are not clear. I deserve a clarification as a paying student. I have spent over $10,000 dollars already. I have not learned anything but how to do a PowerPoint and guess at...

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Studypool and University Of Phoenix Pros and Cons

Pros
  • I feel it is a cheat
  • College level tutors
  • Payment options
  • Flexible
  • Format and ease of use on website
  • Challenging coursework
Cons
  • Bad help
  • Are fraud
  • Refund issues
  • Management
  • Whole process
  • Lack of information

Studypool and University Of Phoenix Most Positive Reviews

Top rated reviews
5

I have been tutoring at studypool for around 5 months now and done quite a few Homeworks for other students; Some...

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4.3

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...

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5

All tutors are available 24/7. I NEVER study in the mornings, and I'm hitting my senior year next year. I am a 1-2am-er...

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4

I am about to graduate with UoP online Bachelor in Science degree with a major in Criminal Justice with a minor in...

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Studypool and University Of Phoenix Most Critical Reviews

Lowest rated reviews
1

Fraudulent website. Placed an order for a solution and on the confirmation page, it states processing your order. Your o...

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1

I graduated several years ago, I wanted to discuss this issue with someone I was in my last semester of classes. I was...

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1

I look at a subject. I have to pay for looking but did not want the subscription. I was later charged 19.99. I even...

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1

Their commercial using Wizard of Oz music is garbage

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Studypool and University Of Phoenix Latest Reviews

Recent published reviews
No votes

This is just terrible!!! I didn't even use their service but they charged me anyway and said no refund!!!

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No votes

I honestly didn't know that this page was actually a thing. I am currently a student at the UOP. After reading some of...

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No votes

Cancel this subscription...I did not approve. My name is Marlyn LeBlanc...Thank you!I would like this done..before this...

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No votes

In August 2022 The University of Phoenix received funds to cover my classes. Here we are in October, and they still...

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