PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Studypool and University Of Phoenix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Studypool

Studypool

Has Verified Representatives
3.0
Studypool
University Of Phoenix

Studypool and University Of Phoenix Overview

Total reviews 183 293
Company responses 116 0
Issues resolved 3 0

Studypool and University Of Phoenix Consumer Ratings

Rank
75 out of 875 in Education category
79 out of 554 in Universities, Colleges and Schools category
Customer service
92 in category
57 in category
Value for money
84 in category
52 in category
Product or Service Quality
82 in category
53 in category
Advertised vs Delivered
63 in category
45 in category

Studypool and University Of Phoenix Rating Details

Customer service
2.2 (96 reviews)
1.4 (45 reviews)
Reviewer's quote

...I spent $30 for this subscription, and I am have been trying to contact them for a refund, but their customer service isn't reaching out..

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I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..

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Value for money
2.4 (90 reviews)
1.1 (23 reviews)
Reviewer's quote

You all are a bunch of *** who get money from people. I would like my money back, because I did not receive my answer. I will report you to the Better Bureau...

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...I am 60 years old and have no idea where I would get this money. In addition, that partial time at University of Phoenix did nothing to benefit me at all employment wise. Was a waste of time and money...

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Product or Service Quality
2.4 (86 reviews)
1.4 (47 reviews)
Reviewer's quote

I wish there was a way students could share their extra notes with better quality pictures/images. I have had this same experience twice: the student takes pictures of the whiteboard, they attach the file and the quality is low, that I can barely read what it says. They get mad at me, but if they...

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Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..

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Advertised vs Delivered
2.4 (81 reviews)
1.1 (22 reviews)
Reviewer's quote

...websites, but I was so desperate that I tried it and booyy I do not regret it! The tutor there was really nice he introduced himself since the beginning he delivered me a free plagiarism answer and landed a perfect score thanks to him!! I def recommend studypool! I will keep on using their services when I have these emergencies or when I don't understand a...

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Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same deceptive practices when I met with an adviser in 2010. I was told UOP was "working with" major companies like Yahoo and MGM, Adobe, and Microsoft, etc. and if I maintained a high gpa...

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Studypool and University Of Phoenix Pros and Cons

Pros
  • I feel it is a cheat
  • Fast payments
  • Unfair ban hurt me
  • Flexible
  • Format and ease of use on website
  • Challenging coursework
Cons
  • Are fraud
  • Bad help
  • Team operational is lacking
  • Management
  • Lack of information
  • Huge scam

Studypool and University Of Phoenix Most Positive Reviews

Top rated reviews
5

I needed some urgent help with a homework which I didn't quite understand, the tutor assigned to me helped a lot and I...

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4.3

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...

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5

I have been tutoring at studypool for around 5 months now and done quite a few Homeworks for other students; Some...

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4

I am about to graduate with UoP online Bachelor in Science degree with a major in Criminal Justice with a minor in...

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Studypool and University Of Phoenix Most Critical Reviews

Lowest rated reviews
1

studentoffortune was honest and they paid all my money and they even paid the balance amount when they closed down which...

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1

On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...

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1

Got offered a free coupon, it was easy to ask a question and a couple of hours later I get someone to answer my...

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1

I was promised a monthly payment of $714.50 for BHA, I have never received this amount. They told me it was due to the...

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Studypool and University Of Phoenix Latest Reviews

Recent published reviews
No votes

My bank account was charged $142.95 in just a months time. Why is that?

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1

Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same...

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1

I wanted a subscription to a website that can help me out with school. Unfortunately, this website was unable to...

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1.5

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix Unive...

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Studypool and University Of Phoenix Products and Services

Most reviewed product and services
  • Studypool Tutoring Service (30 reviews)
  • Studypool Website (18 reviews)
  • Studypool Account (13 reviews)
  • University Of Phoenix Financial Aid Service (81 reviews)
  • University Of Phoenix Program (42 reviews)
  • University Of Phoenix Customer Care (6 reviews)