PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Studypool and Tutor Vista as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Studypool

Studypool

Has Verified Representatives
3.0
Studypool
Tutor Vista

Studypool and Tutor Vista Overview

Total reviews
177
134
Company responses
114
0
Issues resolved
3
0

Studypool and Tutor Vista Consumer Ratings

Rank
74 out of 869 in Education category
134 out of 869 in Education category
Customer service
93 in category
99 in category
Website
113 in category
117 in category
Value for money
82 in category
93 in category
Reliability
75 in category
69 in category

Studypool and Tutor Vista Rating Details

Customer service
2.2 (94 reviews)
2 (13 reviews)
Reviewer's quote

...I have no option to delete and customer service has been incredibly unhelpful..

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...Customer service rep lied when he said "if you are not satisfied, you will receive a full refund. " The tutors are slow and most of the Calculus answers are wrong. Within 30 days, I called to cancel and was told, I would receive only $124...

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Website
2.5 (93 reviews)
2.5 (8 reviews)
Reviewer's quote

...I tried 4 credit cards but none of them is working for studypool website. Could you please help me..

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...Website says it is down, phone numbers have been disconnected, no one calls to say they are cancelling classes or discontinuing services. While past experiences have not been stellar, at least we were able to get the service. Overall terrible service and they have stolen my money...

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Value for money
2.4 (86 reviews)
2.1 (7 reviews)
Reviewer's quote

They took my money before the subscription date and they saved my bank information..

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...Stay away from this service, you are wasting your money here ..

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Reliability
2.2 (86 reviews)
2.3 (6 reviews)
Reviewer's quote

I noticed recently that my credit card statement that your company charged $4.85 on May 31st. Why did your company charge my credit again without permission? Studypool did not make any attempts to contact me via email about new charges being made to my credit card?

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I've been working with tutor MichaelBY and he's suuuuper cool. I worked with tons of tutors on here but I even get along on a personal level and happy to have met him over this site. I wish more tutors were like this, just down to earth and always happy to help.

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Studypool and Tutor Vista Pros and Cons

Pros
  • I feel it is a cheat
  • Fast payments
  • Unfair ban hurt me
  • Straight forward system
  • Great vibes
  • Fun tutors
Cons
  • Are fraud
  • Bad help
  • Team operational is lacking
  • Service they have shut down without giving any notice
  • Service is awful and most of the tutors are useless
  • Expensive

Studypool and Tutor Vista Most Positive Reviews

Top rated reviews
5

I needed some urgent help with a homework which I didn't quite understand, the tutor assigned to me helped a lot and I...

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5

I've been working with tutor MichaelBY and he's suuuuper cool. I worked with tons of tutors on here but I even get...

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5

I have been tutoring at studypool for around 5 months now and done quite a few Homeworks for other students; Some...

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4.8

I loved tutor vista the tutors care about you as a student i would recommend to any of my friends especiallly for math....

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Studypool and Tutor Vista Most Critical Reviews

Lowest rated reviews
1

studentoffortune was honest and they paid all my money and they even paid the balance amount when they closed down which...

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1

By far the worst tutor website available. They told me if I was not happy I would receive a refund, which was...

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1

Got offered a free coupon, it was easy to ask a question and a couple of hours later I get someone to answer my...

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1

I had a very bad experience with them. They asked me that I CANNOT SPEAK with the TUTOR. Can communicate by TYPING ONLY....

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Studypool and Tutor Vista Latest Reviews

Recent published reviews
No votes

Hi Good day, My application to become a tutor was rejected due to " Email is linked to an existing account and )or banne...

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No votes

I want Tutor vistas hyderabad India's number

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1

Please refund my money back. I dont want any subscription.

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1.2

They call you every 3 days when it is time to update your payment. But when you have an issue, they never call you...

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Studypool and Tutor Vista Products and Services

Most reviewed product and services
  • Studypool Tutoring Service (29 reviews)
  • Studypool Website (18 reviews)
  • Studypool Account (13 reviews)
  • Tutor Vista Tutoring Service (39 reviews)
  • Tutor Vista Customer Care (9 reviews)
  • Tutor Vista Analytical Chemistry Tutoring Service (2 reviews)