PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sylvan Learning Center and Studypool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Studypool

Studypool

Has Verified Representatives
2.9
Sylvan Learning Center
Studypool

Sylvan Learning Center and Studypool Overview

Total reviews
105
169
Company responses
0
99
Issues resolved
0
3

Sylvan Learning Center and Studypool Consumer Ratings

Rank
103 out of 867 in Education category
83 out of 867 in Education category
Customer service
98 in category
No votes
Price Affordability
95 in category
No votes
Diversity of Products or Services
103 in category
No votes
Product or Service Quality
87 in category
No votes

Sylvan Learning Center and Studypool Rating Details

Customer service
2.1 (21 reviews)
No votes
Reviewer's quote

...It was noisy, the customer service manager was all doped up. I wouldn't recommend this place for testing! Period!..

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...I have no option to delete and customer service has been incredibly unhelpful..

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Price Affordability
2.6 (20 reviews)
No votes
Reviewer's quote

On March 10th I contacted Sylvan Learning Center about enrolling my daughter in their program. I paid $134 that day to complete a learning assessment and registration fee. I was approved for an $8000 Promotional No-Interest Plan by, Your Tuition Solution through Comenity Capital Bank. That same day...

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...The price of what was bought, by accident, was not even listed at the beginning. The price was not displayed at the beginning. I have not used whatever the $50 was used in and I don't have any future use, yet I can't get a refund?? Can I get my money back?? This honestly feels like a scam...

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Diversity of Products or Services
2.4 (19 reviews)
No votes
Reviewer's quote

...They owe me services or money. I called Sylvan Headquarters for a remedy and I received an email indicating that the Center owner is strictly responsible to me, the consumer for any refunds, and they gave me his name and email address to contact him. He has not even acknowledged my email...

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...I will not be using their services again. Normally it doesn't take this long. I am going to dispute through my bank if I have to...

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Product or Service Quality
2.4 (17 reviews)
No votes
Reviewer's quote

I was a customer for a very long time and I expected much better service than this. One time my daughter was to sick to got to sylvan and instead of sylvan being understanding and cancel my daughter tutoring session the director of sylvan told me that if my daughter were to not come they would...

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I wish there was a way students could share their extra notes with better quality pictures/images. I have had this same experience twice: the student takes pictures of the whiteboard, they attach the file and the quality is low, that I can barely read what it says. They get mad at me, but if they...

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Sylvan Learning Center and Studypool Pros and Cons

Pros
  • Location
  • Staff
  • Employee knowledge
  • I feel it is a cheat
  • Fast payments
  • Unfair ban hurt me
Cons
  • Management
  • Unorganized
  • How they treat customers
  • Are fraud
  • Bad help
  • Whole thing was just a huge disappointment

Sylvan Learning Center and Studypool Most Positive Reviews

Top rated reviews
5

They have done a wonderful job getting my son ready for school i am very pleased with there system of learning customer...

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5

I needed some urgent help with a homework which I didn't quite understand, the tutor assigned to me helped a lot and I...

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5

Very good experience. My daughter attended Sylvan and excellent improvement in 6 months of time. They motivate kids...

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5

I have been tutoring at studypool for around 5 months now and done quite a few Homeworks for other students; Some...

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Sylvan Learning Center and Studypool Most Critical Reviews

Lowest rated reviews
1

I thought sylvan was suppose to help your child. I took my daughter in to get her vision checked out and it turned out...

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1

studentoffortune was honest and they paid all my money and they even paid the balance amount when they closed down which...

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1

READ* before you sign the contract! Waste of money and time and gas money, there just in for the business not to teach....

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1

Got offered a free coupon, it was easy to ask a question and a couple of hours later I get someone to answer my...

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Sylvan Learning Center and Studypool Latest Reviews

Recent published reviews
1

On March 10th I contacted Sylvan Learning Center about enrolling my daughter in their program. I paid $134 that day to c...

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1

This company will use you as a tutor and dump you

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No votes

I have an account with Sylvan Institute in the VisaliaCA center. I used Tuition Solution (Credit card) to pay for the...

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1

I want to delete my studypool account both because I no longer need it and because its existence causes me anxiety as...

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Sylvan Learning Center and Studypool Products and Services

Most reviewed product and services
  • Sylvan Learning Center Teacher (10 reviews)
  • Sylvan Learning Center Tutoring Service (5 reviews)
  • Sylvan Learning Center Customer Care (4 reviews)
  • Studypool Tutoring Service (28 reviews)
  • Studypool Website (18 reviews)
  • Studypool Account (13 reviews)