Start a new comparison
Delete

StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $28.9K CLAIMED LOSSES
  • $782 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Phone staff 2
  • Brand and reach 1
  • Customer service responded quickly 1
  • Concept of stubhub 1

Customers don't like

  • Lack of transparency2
  • Customer service2
  • Seller fraud1
  • Very unhappy1
  • To resolve this issue1
Delete

Vivid Seats

Tickets
  • 24 ISSUES RESOLVED
  • 985 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $600 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Availability of tickets 7
  • It was easy to purchase tickets 6
  • One of the agents was very helpful 6
  • Ease of website 4
  • Seating options 4

Customers don't like

  • Customer service28
  • Misrepresentation of sale25
  • Refund policy22
  • Hidden fees17
  • Service12
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel