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StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $23K CLAIMED LOSSES
  • $766 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Phone staff 2
  • Brand and reach 1
  • Customer service responded quickly 1

Customers don't like

  • Customer service4
  • Lack of transparency2
  • Very unhappy2
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Viagogo

Tickets
  • 2 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $35.2K CLAIMED LOSSES
  • $677 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Idea of getting a ticket from them 3
  • Easy website 2
  • Looked like respectable site 2
  • Was lead to believe they had the last 22 tickets 1
  • Website flow is perfect and words fine 1

Customers don't like

  • I have fallen into a scam13
  • No customer service7
  • Customer service6
  • No receiving what i ordered5
  • Paying overinflated prices4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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