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StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $24.4K CLAIMED LOSSES
  • $763 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Phone staff 2
  • Brand and reach 1
  • Customer service responded quickly 1
  • Concept of stubhub 1

Customers don't like

  • Customer service5
  • Lack of transparency3
  • Very unhappy3
  • Emails from claims dept2
  • Seller fraud2
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Viagogo

Tickets
  • 1 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $51.3K CLAIMED LOSSES
  • $610 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Idea of getting a ticket from them 4
  • Ease of use to buying tickets 2
  • Easy website 2
  • Looked like respectable site 2
  • Was lead to believe they had the last 22 tickets 2

Customers don't like

  • I have fallen into a scam16
  • No customer service9
  • Have no customer service email of phone number8
  • Paying overinflated prices8
  • Customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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