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StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $23.6K CLAIMED LOSSES
  • $761 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Phone staff 2
  • Brand and reach 1
  • Customer service responded quickly 1

Customers don't like

  • Customer service5
  • Lack of transparency3
  • Emails from claims dept2
  • Very unhappy2
  • Seller fraud2
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Viagogo

Tickets
  • 1 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $43.1K CLAIMED LOSSES
  • $643 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Idea of getting a ticket from them 3
  • Easy website 2
  • Looked like respectable site 2
  • Was lead to believe they had the last 22 tickets 2
  • Website flow is perfect and words fine 1

Customers don't like

  • I have fallen into a scam14
  • Have no customer service email of phone number7
  • No customer service7
  • Paying overinflated prices7
  • Customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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