PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tickets Center and StubHub as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tickets Center
StubHub

Tickets Center and StubHub Overview

Total reviews 174 158
Company responses 0 0
Issues resolved 1 2

Tickets Center and StubHub Consumer Ratings

Rank
48 out of 205 in Tickets category
16 out of 205 in Tickets category
Customer service
33 in category
15 in category
Exchange, Refund and Cancellation Policy
22 in category
11 in category
Value for money
36 in category
19 in category
Website
41 in category
12 in category

Tickets Center and StubHub Rating Details

Customer service
1.1 (100 reviews)
1.3 (89 reviews)
Reviewer's quote

...CUSTOMER SERVICE HANGS UP ON YOU WHEN ASKED WHY YOU WONT BE GIVEN $$$$ BACK!..

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Hello yes I called your company and was very disappointed it seems like you wanted me to jump through hoops to get my money back, the customer service person was very hard to understand I'm assuming she was from another country an outsourced person anyway I did not get my money back and I still...

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Exchange, Refund and Cancellation Policy
1.1 (97 reviews)
1.2 (81 reviews)
Reviewer's quote

When the pre-season game was cancelled due to coronovirus-19 concerns, I was provided with an online store credit instead of a refund. Since I live out-of-state, a store credit is not an effective way for me to receive my refund. I called the Tickets Center and they told me their policy was to...

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...Event was played two months ago- I have never heard from this company about a refund. I have tried to call about my tickets five times, and spend a great deal of time waiting. Each time Im told Im being transferred to an international help line, and after about ten minutes on hold, Im disconnected...

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Value for money
1 (95 reviews)
1.3 (80 reviews)
Reviewer's quote

A concert was cancelled - I received an email confirming a refund to my account with 2-3 weeks - the money was never credited back to my credit card - they lied..

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...yes, i realize an attorney will cost money too, but given the fact that they owe us 3,000$, it will be worth it and possibly help others that need their money back!!..

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Website
1.1 (94 reviews)
1.9 (88 reviews)
Reviewer's quote

When he was routed to another website before getting his tickets, asking again for all his CC info, and notifying him his tickets may not be exactly in the locations he purchases, we Immediately knew we were being scammed. Called CC company IMMEDIATELY and filed a chargeback. Months later, they...

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So I've been calling and checking on website (STUB HUB) To get my money back, and they are telling me I can not get a refund that they are waiting for an event coordinator to get back with them to get a new date that my tickets are still good. Okay that maybe BUT THEY OBVIOUSLY forgot there is a...

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Tickets Center and StubHub Pros and Cons

Pros
  • Getting screwed like a chihuahua in heat
  • Scalpers show cancelled no refund
  • No pros extreme cons
  • Concept of stubhub
  • Phone staff
  • Instant downloaded tix
Cons
  • Scam company with deceptive pricing on website
  • Being scammed super overpriced tickets
  • Your deceptive practices
  • Customer service
  • Ripped me off
  • Not resolving issue

Tickets Center and StubHub Most Positive Reviews

Top rated reviews
5

I was able to reach the company via email and they did refund to my account the full amount of the cancelled...

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5

My u2 concert was cancelled sept 16 2017 it is now sept 27th and still no refund. Not to mention made me fork out money...

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No votes
5

Ordered my tickets through StubHub and received them ahead of time.
The show is in 60 days in LA, hopefully all will proc...

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Tickets Center and StubHub Most Critical Reviews

Lowest rated reviews
1

THESE PEOPLE ARE RIP OFF PEOPLE. DO NOT PURCHASE ANYTHING FROM THEM.
CIRCULATE THIS SO EVERYONE KNOWS.
They are a thi...

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1

WARNING SELLERS!!! CHECK YOUR STUBHUB INVENTORY EVERYDAY EVEN THOUGH YOU PAY STUBHUB TO DO THAT JOB FOR YOU. Stubhub Rul...

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1

After being directed to this site (tickets-center.com) from the organizer itself (oddball comedy festival), I was led...

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1

The $500 Christmas Giveaway is a scam they never actually give away the $500 everyday watch there twitter and you'll...

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Tickets Center and StubHub Latest Reviews

Recent published reviews
1

A concert was cancelled - I received an email confirming a refund to my account with 2-3 weeks - the money was never...

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1

Purchased tickets in October 2019.postponed since May 2020 and today said concert will take place 02/09/2022... yes...

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1

I live in Washington state; I planned to travel to Phoenix for a vacation. I purchased 3 tickets for an Arizona/Seattle...

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1

Hello yes I called your company and was very disappointed it seems like you wanted me to jump through hoops to get my...

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Tickets Center and StubHub Products and Services

Most reviewed product and services
  • Tickets Center Concert Ticket (24 reviews)
  • Tickets Center Customer Care (11 reviews)
  • Tickets Center Website (10 reviews)
  • Stubhub Customer Care (18 reviews)
  • Stubhub Concert Ticket (15 reviews)
  • Stubhub Baseball Ticket (5 reviews)