PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about StubHub and Tickets Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

StubHub
Tickets Center

StubHub and Tickets Center Overview

Total reviews
147
165
Company responses
0
0
Issues resolved
2
1

StubHub and Tickets Center Consumer Ratings

Rank
15 out of 203 in Tickets category
48 out of 203 in Tickets category
Customer service
15 in category
30 in category
Website
12 in category
40 in category
Price Affordability
14 in category
42 in category
Product or Service Quality
21 in category
28 in category

StubHub and Tickets Center Rating Details

Customer service
1.3 (85 reviews)
1.1 (95 reviews)
Reviewer's quote

...We understand that this is a challenging time and our award-winning customer service is on standby to help with any issues or concerns. Visit our FAQ for more details. Thank you for being a StubHub customer...

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...Customer service, both phone and online chat, have fixed path not allowing for info on refunds/credits. Looks like outright fraud to me..

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Website
1.9 (84 reviews)
1.1 (89 reviews)
Reviewer's quote

So I've been calling and checking on website (STUB HUB) To get my money back, and they are telling me I can not get a refund that they are waiting for an event coordinator to get back with them to get a new date that my tickets are still good. Okay that maybe BUT THEY OBVIOUSLY forgot there is a...

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...Their website is a dead end and their phone number is a dead end. SCALPERS!!!..

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Price Affordability
1.8 (80 reviews)
1.1 (89 reviews)
Reviewer's quote

...1 stipulate that you cannot resell ticket at a higher price than its value unless approved by the producer. I purchased 2 tickets for a show at 68 usd that is suppose to be sold 43. 25 CAD so around 30 something usd...

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...They triple the price of tickets. Use a site that looks like the venues site. Then rip you off by tripling the price and then buying the tickets with your money and then keeping a 200% markup for doing nothing...

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Product or Service Quality
1.2 (80 reviews)
1.2 (80 reviews)
Reviewer's quote

...No service. No money. You cannot expect people to take vouchers right now...

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I spent days and hours calling and texting customer service for a refund of 2 tickets for a cancelled concert. When I finally did get through, I was told there are no refunds and we now have tickets for the same concert on the same date in 2021..

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StubHub and Tickets Center Pros and Cons

Pros
  • Phone staff
  • Instant downloaded tix
  • Concept of stubhub
  • Getting screwed like a chihuahua in heat
  • No pros extreme cons
  • Take your money quickly
Cons
  • Customer service
  • Poor customer service
  • Not resolving issue
  • Scam company with deceptive pricing on website
  • Being scammed super overpriced tickets
  • Your deceptive practices

StubHub and Tickets Center Most Positive Reviews

Top rated reviews
5

My u2 concert was cancelled sept 16 2017 it is now sept 27th and still no refund. Not to mention made me fork out money...

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5

I was able to reach the company via email and they did refund to my account the full amount of the cancelled...

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5

Ordered my tickets through StubHub and received them ahead of time.
The show is in 60 days in LA, hopefully all will proc...

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No votes

StubHub and Tickets Center Most Critical Reviews

Lowest rated reviews
1

WARNING SELLERS!!! CHECK YOUR STUBHUB INVENTORY EVERYDAY EVEN THOUGH YOU PAY STUBHUB TO DO THAT JOB FOR YOU. Stubhub Rul...

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1

THESE PEOPLE ARE RIP OFF PEOPLE. DO NOT PURCHASE ANYTHING FROM THEM.
CIRCULATE THIS SO EVERYONE KNOWS.
They are a thi...

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1

The $500 Christmas Giveaway is a scam they never actually give away the $500 everyday watch there twitter and you'll...

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1

After being directed to this site (tickets-center.com) from the organizer itself (oddball comedy festival), I was led...

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StubHub and Tickets Center Latest Reviews

Recent published reviews
1.7

VERY DISAPPOINTED with stubhub!!!
due to medical reasons, we cannot make the new date in 2021for the stadium tour (def le...

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No votes

Purchased 2 (two) tickets Dec.4,2019 to Lynyrd Skynyrd Concert originally scheduled for March 20, 2020. First heard abou...

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1

I will not accept a voucher. I want my money refunded. No service. No money. You cannot expect people to take vouchers...

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No votes

I have contacted Ticket Center Twice, and still they have no time frame or answer to when I will receive my refund for...

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StubHub and Tickets Center Products and Services

Most reviewed product and services
  • Stubhub Customer Care (18 reviews)
  • Stubhub Concert Ticket (15 reviews)
  • Stubhub Account (5 reviews)
  • Tickets Center Concert Ticket (22 reviews)
  • Tickets Center Customer Care (10 reviews)
  • Tickets Center Website (10 reviews)