StubHub vs Ticketmaster

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StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $22.8K CLAIMED LOSSES
  • $785 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Brand and reach 1
  • Customer service responded quickly 1
  • Phone staff 1

Customers don't like

  • Customer service3
  • Lack of transparency2
  • Very unhappy2
  • Emails from claims dept1
  • Fact that these are the worst people and company ever1

Products by StubHub

No items

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Ticketmaster

Tickets
  • 3 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $10.7K CLAIMED LOSSES
  • $297 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Lawsuit 2
  • Joshua 1
  • When the show was over leaving was easy 1
  • Tv exposure 1

Customers don't like

  • Customer service9
  • Not taking responsibility8
  • Policy4
  • Taking too much money4
  • Shifting blame4

Products by Ticketmaster

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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