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StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $32.6K CLAIMED LOSSES
  • $796 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Phone staff 2
  • Brand and reach 1
  • Concept of stubhub 1
  • Customer service responded quickly 1
  • Instant downloaded tix 1

Customers don't like

  • Lack of transparency2
  • And all the time and money spent2
  • Customer service2
  • To resolve this issue1
  • Very unhappy1
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Ticketmaster

Tickets
  • 3 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $18.4K CLAIMED LOSSES
  • $368 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Not sure 2
  • Lawsuit 2
  • Tv exposure 1
  • Yes i did get the tickets i ordered 1
  • When the show was over leaving was easy 1

Customers don't like

  • Not taking responsibility5
  • Customer service4
  • Shifting blame3
  • Policy2
  • Taking too much money2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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