PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ticket Center and StubHub as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ticket Center
StubHub

Ticket Center and StubHub Overview

Total reviews 397 162
Company responses 0 0
Issues resolved 1 2

Ticket Center and StubHub Consumer Ratings

Rank
39 out of 206 in Tickets category
16 out of 206 in Tickets category
Customer service
No votes
13 in category
Exchange, Refund and Cancellation Policy
No votes
8 in category
Website
No votes
12 in category
Price Affordability
No votes
11 in category

Ticket Center and StubHub Rating Details

Customer service
No votes
1.3 (91 reviews)
Reviewer's quote

...I called customer service (had to go through Sales to get a live agent). They told me the seller had until midnight on the 13th to release them. THEN, if they don't, Ticket Center will send them to me on the 14th - day of the concert...

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A few different customer service agents tried to relist my tickets, sadly nobody was able to list them and it kept saying "system error" Active: Active or rescheduled events You can resell your tickets on StubHub if you can't go or don't want to I believe that you either sold me tickets that are...

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Exchange, Refund and Cancellation Policy
No votes
1.2 (83 reviews)
Reviewer's quote

...2 months later i received a note that I would NOT be getting a refund per their policy but a CREDIT. I do not want the credit, just a full refund..

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...Event was played two months ago- I have never heard from this company about a refund. I have tried to call about my tickets five times, and spend a great deal of time waiting. Each time Im told Im being transferred to an international help line, and after about ten minutes on hold, Im disconnected...

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Website
No votes
1.8 (92 reviews)
Reviewer's quote

I purchased the tickets off the venue website and didn't even realize they had redirected me to a reseller - total scam to start out with. Now the concert is postponed to an unknown date and they wont give a refund even though the venue website ways refunds will be granted for 30 days from date of...

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So I've been calling and checking on website (STUB HUB) To get my money back, and they are telling me I can not get a refund that they are waiting for an event coordinator to get back with them to get a new date that my tickets are still good. Okay that maybe BUT THEY OBVIOUSLY forgot there is a...

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Price Affordability
No votes
1.7 (87 reviews)
Reviewer's quote

...They cant pay back the ticket price and fees and only hope more people buy tickets in the future to fund the so called credits for cancelled events. Digest what Im saying here..

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...1 stipulate that you cannot resell ticket at a higher price than its value unless approved by the producer. I purchased 2 tickets for a show at 68 usd that is suppose to be sold 43. 25 CAD so around 30 something usd...

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Ticket Center and StubHub Pros and Cons

Pros
  • Getting screwed like a chihuahua in heat
  • Prompt delivery of my tickets
  • Easy to order
  • Concept of stubhub
  • Phone staff
  • No pros
Cons
  • Scam of a company
  • Hidden charges and us dollars
  • Hidden charges
  • Customer service
  • Not resolving issue
  • Ripped me off

Ticket Center and StubHub Most Positive Reviews

Top rated reviews
5

I read all these reviews,and I clicked on tickets an it states plain as day what they are an extra fees if you buy...

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5

My u2 concert was cancelled sept 16 2017 it is now sept 27th and still no refund. Not to mention made me fork out money...

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5

I recently purchased 4 BEST AVAILABLE tickets for the Cinderella production in Hartford, Connecticut. Based upon a...

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5

Ordered my tickets through StubHub and received them ahead of time.
The show is in 60 days in LA, hopefully all will proc...

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Ticket Center and StubHub Most Critical Reviews

Lowest rated reviews
1

We bought tickets for frozen Disney on Ice, it looked like these tickets were for friday oct 16th 2014, but they were...

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1

WARNING SELLERS!!! CHECK YOUR STUBHUB INVENTORY EVERYDAY EVEN THOUGH YOU PAY STUBHUB TO DO THAT JOB FOR YOU. Stubhub Rul...

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1

I purchased tickets through this web site based on their 125% guarantee. The delivery date was up to the day of the...

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1

The $500 Christmas Giveaway is a scam they never actually give away the $500 everyday watch there twitter and you'll...

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Ticket Center and StubHub Latest Reviews

Recent published reviews
No votes

I paid for Whitney Cummings tickets and the show was cancelled and paypal returned payment ti Ticket Center and they...

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1

StubHub Customer Service,
I called to get told again (3rd time), first 2x by email, about the "120%" credit to my account...

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2.6

I had purchased 2 tickets through this sham company for an event that was canceled on March 27. 2 months later i...

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1

The event that we purchased tickets for from Stubhub has been postponed. We can no longer go to the event. (Chiefs/Patri...

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Ticket Center and StubHub Products and Services

Most reviewed product and services
  • Ticket Center Concert Ticket (73 reviews)
  • Ticket Center Event Ticket (41 reviews)
  • Ticket Center Show Ticket (17 reviews)
  • Stubhub Concert Ticket (16 reviews)
  • Stubhub Show Ticket (7 reviews)
  • Stubhub Baseball Ticket (5 reviews)