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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1581 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Price 19
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Lied to by employees and manager6
  • Refusal to help6
  • Given the runaround5
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Z57

Professional Services
  • 0 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $84.2K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.1
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • It was a rip off from the begining 3
  • First gotcha conversations 1

Customers don't like

  • Staff2
  • Snotty customer service operators1
  • Tried to cancel for 2 years1
  • Unprofessinal1
  • Will not allow me to cancel1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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