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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1532 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $362 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Price 18
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Lied to by employees and manager6
  • Refusal to help6
  • Given the runaround5
Delete
  • 2 ISSUES RESOLVED
  • 259 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.2
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Was my go to site for local phone numbers 2
  • I used to like the old site bring it back 1
  • Looking for phone numbers and addresses 1
  • Offered partial refund 1
  • Using it for numbers 1

Customers don't like

  • Not able to remove my info from whitepages4
  • All of the above3
  • Bait-and-switch3
  • I am suing them3
  • Not able to remove my info3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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