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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1663 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $372 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Price 19
  • Unlimited plan has served me well 14
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Horrible customer service74
  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
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  • 2 ISSUES RESOLVED
  • 343 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Was my go to site for local phone numbers 2
  • Very intrusive 1
  • Using it for numbers 1
  • Offered partial refund 1
  • Loved it help me final understand what was happening 1

Customers don't like

  • Terrible customer service10
  • Not able to remove my info from whitepages4
  • Not able to remove my info3
  • I am suing them3
  • Bait-and-switch3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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