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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1473 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service65
  • Customer service staff28
  • Misleading terms of service26
  • Being lied to25
  • Refusal to help9
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Verizon Wireless

Telecommunications
  • 6 ISSUES RESOLVED
  • 775 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Coverage area 12
  • Seem to have better coverage than most providers 9
  • Coverage 7
  • Quality of network 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • No resolution to problem25
  • Deceitful salesperson14
  • Customer service11
  • Ignorant customer service people10
  • Deceitful sales9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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