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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1614 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 19
  • Unlimited plan has served me well 13
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
  • Given the runaround5
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 903 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Coverage area 15
  • Seem to have better coverage than most providers 9
  • Coverage 9
  • You are a bunch of overcharging crooks 4
  • Quality of network 4

Customers don't like

  • No resolution to problem9
  • Customer service8
  • Problem resolution7
  • Deceitful salesperson7
  • Multiple issues6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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