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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1521 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Price 18
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service22
  • Customer service staff20
  • Misleading terms of service15
  • Being lied to8
  • Refusal to help6
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USA Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $5K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Price 1
  • Pricing 1
  • Promises 1
  • When it worked 1

Customers don't like

  • Amount of time to have a technician fix the problem2
  • Customer service1
  • Eqipment1
  • Lack of service on weekends1
  • When it does not work and technician does nothing to help1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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