Start a new comparison
Total Wireless
Straight Talk Wireless

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Total Wireless

Total Wireless

2.1
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 676 TOTAL REVIEWS
Rank
115 out of 1926
in Telecommunications category
Rating Details
Customer service
Website
Product or Service Quality
Reliability
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1399
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    04:11
  • ISSUES RESOLVED
    26%
Top Products and Services
2.5
133 reviews
2.2
97 reviews
2.6
57 reviews
Straight Talk Wireless

Straight Talk Wireless

Has verified representatives
2.8
  • 5 ISSUES RESOLVED
  • 1,519 COMPANY RESPONSES
  • 1868 TOTAL REVIEWS
Rank
57 out of 1926
in Telecommunications category
Rating Details
Customer service
Website
Product or Service Quality
Reliability
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    67
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    04:41
  • ISSUES RESOLVED
    7%
Top Products and Services
2.4
372 reviews
2.1
167 reviews
2.1
131 reviews

How would you compare Total Wireless vs Straight Talk Wireless?

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1745004
Customer service
About the same
Product or Service Quality
With straight talk ,$35.00 gives you unlimited data, talk, and text but just like Total wireless they didn't use my replacement
Anonymous
#1555933

Poor customer association skills/lack of knowledge about their products. Unable to resolve technical issues.

Unable to provide chat room information in a way which allows customer to keep the chat for reference. Unable to provide customers with REAL TIME TEXT MESSENGING 100%of the time.

Both of these companies offer cheap service.both of these companies are secondary vendors who do not OWN their cell towers, rather they lease space. Tower goes down...service suffers.

Anonymous
#1387377

I haven't started with Total wireless because the night I tried to Port my number they couldn't get it to work. They said they needed to transfer me to a higher department.

When transferred I get a message we are closed.

If I do not get a sim card I will be pissed. Thinking I should have stayed with straight talk.

Anonymous
#1346022

I have been a customer for years with straight talk and I have had an issue for about two weeks trying to resolve an issue about trying to regain service days back that I lost I spoke to an lady this a.m about my problem she then said I'd provide u with a full 30 days service plan for your troubles but I didn't receive it my phone is still off and when I called back to see why my phone wasn't active yet they claim that they see no records of anything the lady told me she would do

Top Rated Total Wireless Reviews

Show more

Top Rated Straight Talk Wireless Reviews

Show more