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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1474 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service65
  • Customer service staff28
  • Misleading terms of service26
  • Being lied to25
  • Refusal to help9
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 984 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $877 AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Plans 6
  • Not much to like 4
  • Price 4
  • Pricing of the plans 3
  • Sales representative 3

Customers don't like

  • Service16
  • Customer support15
  • Customer service13
  • Billing11
  • Coverage8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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