Straight Talk Wireless vs Tmobile

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Straight Talk Wireless

Telecommunications
  • 4 ISSUES RESOLVED
  • 1443 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11

Products by Straight Talk Wireless

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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 958 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $886 AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Plans 6
  • Not much to like 4
  • Price 4
  • Sales representative 4
  • Pricing of the plans 3

Customers don't like

  • Service17
  • Customer support16
  • Billing12
  • Customer service12
  • Coverage9

Products by Tmobile

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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