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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1581 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Price 19
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Lied to by employees and manager6
  • Refusal to help6
  • Given the runaround5
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Terracom Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $5.8K CLAIMED LOSSES
  • $484 AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Improved customer service 1
  • Previous response to problems 1
  • Price 1
  • Purchase 1

Customers don't like

  • Customer service4
  • No one could give me the address or phone to an actual store3
  • Speaking to non-english customer service2
  • You are frauds2
  • Unpredictable phone behavior2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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