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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1721 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $808 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 20
  • Unlimited plan has served me well 14
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Horrible customer service74
  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
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Telus Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 318 TOTAL REVIEWS
  • $76.5K CLAIMED LOSSES
  • $944 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Store customer service 2
  • On the ground personnel-always have 2
  • Extremely unsatisfied and pissed off 2
  • Web site 1
  • Coverage 1

Customers don't like

  • Customer service14
  • Billing errors4
  • Very poor customer service3
  • Rude customer service3
  • Customer service dept3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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