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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1500 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Price 18
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11
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Telus Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 270 TOTAL REVIEWS
  • $69.5K CLAIMED LOSSES
  • $992 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Extremely unsatisfied and pissed off 1
  • Not being patronized 1
  • Store customer service 1
  • Very bad experience 1
  • Web site 1

Customers don't like

  • Customer service9
  • Billing errors6
  • Incorrect pricing4
  • Rude customer service4
  • Lies about usage4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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