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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1721 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $808 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Price 20
  • Unlimited plan has served me well 14
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Horrible customer service74
  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
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Telebrands

E-commerce
  • 2 ISSUES RESOLVED
  • 2188 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $93 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Light weight 16
  • Concept 13
  • Ease of use 10
  • It was great while it lasted 9
  • Concept and ease of use 7

Customers don't like

  • Customer service7
  • Burst very quickly7
  • Poor durability5
  • Leaks and bursts5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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